Syed Faisal
778-***-**** ● Toronto ● adrnoe@r.postjobfree.com
Hey there! My ultimate goal is to succeed in an environment of growth as well as excellence and earn a job that provides me with self-development and will help me grow in the industry of a competitive world. EXPERIENCE
Recruitment Administrator July. 2021 - Present
Arrow Workforce Solutions Scarborough, ON
● Completed a full-cycle recruitment process by posting positions, screening potentials, and recruiting them for a few clients.
● Interview candidates over the phone and in person to ensure only the qualified candidates are hired as per the client's requirements.
● Create, develop and post job openings on the appropriate platforms like Indeed, Kijiji, and social media- Ensuring accurate and consistent candidate information is inputted into the AWS database.
● Assisted the recruitment team by making outgoing calls to screen, analyze and ensure 100% attendance of applicants at various client sites.
● Performed criminal background checks on newly registered applicants to decide if they were fit to work.
● Successfully solved complaints by addressing candidates' payroll issues.
● Assist payroll with the processing of timesheets for temporary workers.
● Responding to general employment inquiries (front counter & telephone) and completing relevant paperwork.
Manager May. 2020 – June. 2021
Paradise Shawarma Scarborough, ON
• Hire, train, and supervise employees.
• Creating a staff schedule to ensure appropriate staffing
• Tracking stock levels of food, supplies, and equipment, forecast needs, and oversee ordering as necessary
• Taking charge of budgets and cost-cutting strategies to reduce expenses.
• Responding to customer requests, comments, and complaints.
• Adhering to and enforcing employee compliance with health, safety, and sanitation standards.
• Processing payroll and maintaining all relevant records.
• Ensuring all employees are working within outlined operating standards
• Reporting on financial performance, inventory, and personnel. Retail Sales Associate Feb. 2020 – April. 2020
Showcase Peterborough, ON
• Handled the cash register with accuracy and ensured efficiency in processing customer orders to meet the store and customer's expectations.
• Cross-sell products.
• Providing assistance and information on product features.
• Delivering superior customer service by being up to date on the current and upcoming trending products. Sales Associate Oct. 2019 – Jan. 2020
Winners Scarborough, ON
• Greeting customers in a friendly manner; be knowledgeable to answer questions regarding merchandise items, prices, and brands, and provide information on promotions.
• Processing of daily shipments, organization, and set-up of the warehouse area; ensuring all merchandise is received and processed and merchandise presentation standards are maintained.
• Demonstrating a high degree of customer service while processing all refunds, exchanges, and purchases under company guidelines.
• Assist with Fitting Room duties including ensuring the counter area is clean, organized, and has the proper supplies in place and assisting customer inquiries. HR-Coordinator May. 2018 – July. 2019
Moula Trading L.L.C Dubai, U.A.E
• Assist with day-to-day operations of the HR Functions and Duties.
• Providing clerical and administrative support to Human Resources Manager / Supervisor.
• Compile and update employee records (hard and soft copies).
• Processing documentation and prepare reports relating to personnel activities (Induction / Staffing / Recruitment / Leave Management / Training / Performance Evaluations etc.).
• Dealing with employee requests regarding human resources issues, rules, and regulations.
• Assist in payroll preparation by providing relevant data (absences, leaves, etc.)
• Coordinating communication with candidates and scheduling interviews.
• Investigating employee relations issues &work to ensure human resources-related decisions are consistent and fair.
Customer Service Representative Feb. 2017 – March. 2018 Khooiji Group L.L.C Dubai, U.A.E
• Assist with the sales and operations to provide enhanced service to the customers.
• Submitting shipping instructions to the shipping line and obtaining the draft and making sure that all is in order.
• Coordinating internally with documentation, transportation, and warehouse for the smooth movement of the shipment.
• Ensuring shipments are in order and cut-offs are managed for all the shipments.
• Monitoring and updating customers regarding the status of their shipments on a timely basis
• Assist with Documentation and Warehouse for Transfer, Import, and export shipments.
• Scheduling the inbound and outbound movements based on the customer requirement by discussing with the operations team.
• Key Accounts handling: the first point of contact for all inbound and outbound shipments for the allocated clients.
• Ensuring all customer's standard operating procedures are followed and updated.
• Closing the account as soon as possible by ensuring shipping costs are calculated accurately and passed on to the Accounts team for invoicing.
Retail Sale Associate Jan. 2016 – Dec. 2016
Jumbo Electronic Dubai, U.A.E
• Greeting customers as they arrive and indulging them in conversation to determine their electronics buying needs.
• Explaining product features and warranty agreements.
• Acknowledging and resolving customer complaints.
• Ensuring that products are neatly displayed in display units and have all corresponding information attached to them.
• Assist in transporting heavy electronic items to vehicle.
• Maintaining liaison with procurement officers to ensure sufficient electronic items are available within each category.
• Indulging in upselling endeavors to increase revenue.
• Keeping pricing information up to date and informing customers about discounts and promotions.
• Maintaining knowledge of what the competition is selling and providing feedback to supervisors.
• Inputting sales orders in the company database and tracking them through delivery or pick-up processes.
• Handling merchandising duties.
EDUCATION
Seneca College Certificate in Business Management Graduated 2020 Toronto, On
Jaipur National University Bachelor of Business Administration (BBA) Graduated 2016 Dubai, UAE
SKILLS
● Ability to build collaborative relationships with teammates, candidates, and hiring leaders.
● Teamwork, multitasking, and attention to detail.
● Exceptional command in using MS Office Suite, JobAdder, and Conexis.