ZS

ZAKIYYAH STRATTON

adrnhe@r.postjobfree.com 323-***-**** Victorville, CA 92392

Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives. Building relationships

Insurance sales strategy

Email marketing

Streamlining processes

Opeiu - Office And Professional

Employees International Union San

Dimas, CA

Life Insurance Agent

04/2020 - 07/2021

Sold life insurance policies via telephone and assisted other agents with underwriting.

Pursued continued professional development through insurance workshops, course and webinars.

Communicated with clients to understand needs and identify best policies for each case.

Offered policy guidance and management to promote asset protection. Created documents comparing all offered products and prices to enable agents to quickly prepare quotes.

Provided leadership and training for new agents regarding industry best practices and company policies.

Interviewed prospective clients to gather information on financial needs and discuss any existing coverage.

Explained coverage options to potential policyholders, answering questions or concerns.

Conducted in-home and group presentations to provide detailed explanations of policy guidelines and benefits to clients and families. Scheduled and aĴended 15 appointments per week.

Primerica Compton, CA

Senior Sales Representative

03/2017 - 01/2020

Established exemplary skills in verbal and wriĴen communication and active listening through working closely with customers and sales support staff.

Secured long-term accounts and managed sales presentations by providing recommendations to promote brand effectiveness and product benefits.

Supported sales management initiatives to optimize business development.

Promoted accessories and cross-sold additional products and services through use of active persuasion.

Made outbound sales calls to contact prospective leads, using effective communication skills.

Summary

Skills

Experience

Successfully closed sales on 49 deals that had been deemed unsalvageable by being honest, patiently answering questions and being assertive. Hired and motivated high-performing sales team achieving over $52,000 in new sales per year.

Won Top-Gun contest for achieving 95% account growth within 3 months in a row.

Allied Universal Security Services

Burbank, CA

Post Commander

09/2012 - 01/2020

Maintained proper security coverage by seĴing effective schedules and delegating assignments.

Oversaw 19-strong team of security officers at 4 facilities. Delivered briefings and reports to disseminate information through established channels.

Conducted in-depth analysis of communications characteristics to target tactics, techniques and procedures.

Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services. Prioritized and organized tasks to efficiently accomplish service goals. Communicated and oversaw site security planning.

Prevented critical incidents by observing individuals for abnormalities in behavior.

Juggled multiple projects and tasks to ensure high quality and timely delivery.

Los Angeles Trade Technical College Los Angeles, CA Associate of Science in Cognitive Psychology

06/2017

Education and Training

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