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Customer Service Sales Executive

Location:
Kuwait
Posted:
July 06, 2022

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Resume:

Mohammed Alsayed Abdulaziz

Mobile: +965-********

Address: Kuwait

Email: adrnby@r.postjobfree.com

PERSONAL DATA

Date of birth : March 1, 1992

Gender : Male

Marital status : Single

Nationality : Egyptian

Language : English (Good) &Arabic (native)

Education

Graduated from The secondary industrial technical school class 2010.

OBJECTIVE

To obtain a job within my chosen field that will challenge me and allow me to use my education, skills and past experiences in a way that is mutually beneficial to both myself and my employer and allow for future growth and advancement.

EMPLOYMENT HISTORY

ABDUL SAMADAL AL QURASHI -KUWAIT

Job Title: Sales Executive (2019-June 2022)

Duties and Responsibilities:

Stocked shelves and supplies,organized displays to focus customers attention on specific items.

Showed customers different perfumes and demontrated scents by spritzing on pulse points.

Recommending products or items based on customers needs and preferences.

Overseeing stock control and receiving orders.

Handles stores operational tasts as delegated by managers

Provides exceptional custom services to all customers.

Built and deepened productive and positive relationships with high quality of services inorder to gained loyalty.

Maintaining outstanding store condition and visual merchandising standards.

Proposing innovative ideas to increase market share.

Maintaining inventory by checking stocks as per customers needs.

Popcorn Place Co. KUWAIT

Job Title: Sales Executive (from Sep 2014 -2019)

Duties and Responsibilities:

Reaching sales' targets and increasing profit.

Dealing with customer service issues such as queries and complaints.

Prepare sales and customer relations' reports by analyzing and categorizing sales information, identifying and investigating customer complaints and service suggestions.

Overseeing stock control and receiving orders.

Meeting sales goals by training, motivating, mentoring and providing feedback to sales staff.

Ensuring high levels of customer satisfaction through excellent service.

Completing store administration and ensure compliance with policies and procedures.

Maintaining outstanding store condition and visual merchandising standards.

Proposing innovative ideas to increase market share.

Maintaining inventory by checking merchandise to determine inventory levels, anticipating customers' demands.

VODAFONE EGYPT

Job Title: Corporate Sales Executive (from Feb 2011 to Jun 2014)

Duties and Responsibilities :

Achieve company sales targets and other quantitative/qualitative company objectives.

Dealing with customer enquiries face to face, over the phone or via email.

Achieving all revenue targets & objectives in line with the Area Business Plan.

Identifying what customers want.

Developing & maintaining successful business relationships with all prospects.

Monitoring both the commercial & financial aspects of the accounts operation & making the appropriate recommendations.

Interpersonal Skills

Clear communication skills aimed at understanding customers’ needs and providing corresponding services.

Demonstrated ability to take constructive criticism in a positive manner.

Creative thinking aimed at resolving customers' issues in a proactive manner.

Exceptional relationship building skills targeted at ensuring teamwork and customer service.

Technology Skills: MS Word, Excel, PowerPoint, Outlook & Other internal systems.

Excellent ability to adapt to changing work environments.

Exceptional instructional skills aimed at ensuring positive and fast learning.

Active listening skills targeted at handling problems and taking improvement advice.

Exceptional ability to stay attentive when dealing with customers.

Capable of depersonalizing self with customers.

Able to adapt and work under pressure.



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