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Customer Service Pretoria

Location:
Nairobi, Nairobi County, Kenya
Posted:
July 08, 2022

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Resume:

Walter Philip Nyamori

Nairobi, Kenya ~ 072******* ~ adrn0t@r.postjobfree.com ~ https:www.linkedin.com/in/walter-philip-nyamori-b7653042

Profile

Result driven multi-disciplinary professional who effectively identifies and resolves complex financial issues. Proven ability to provide consulting services solutions to internal business partners and stakeholders that impact efficiency and positively affect bottom-line productivity. Thrives in fast-paced and ever-changing business environment.

Areas of Expertise

Internal Audit & Controls Data Analysis ERM SAP Risk Management Enterprise Resilience Financial analysis & reporting Project Management Tax & Compliance Fraud Collections & Recoveries Management

Languages

English French

Experience

Kenya Power and Lighting Company Limited October 2021- present Senior Credit Controller: Manage all credit, collections, billing, and administrative operations for a power distribution company with annual revenue of Ksh.140M+. Supervise 10 direct reports while assigning and enforcing all credit lines. Create and maintain customer files with signed credit extensions, collection, legal, and delinquent accounts; handled client relations.

Assist with analysis and forecasts of billing, significantly reducing bad debt exposure and days revenue outstanding in alignment with company goals.

Review weekly and monthly target collections and make recommendations to management on ways of bridging performance gaps.

Conduct quarterly review of debtors’ ledger for delinquent accounts and propose for write off.

Responsible for managing risk and implementation of mitigation strategies.

Key Accomplishments

Enhanced credit management by designing and deploying corporate credit, and collection policies as well as customer service programs using instalment agreements resulting in payments being made 40% faster.

Led team in significantly reducing bad debt exposure and days sales outstanding.

Kenya Power and Lighting Company Limited June 2016- Sept 2021 Internal Auditor: Evaluated internal controls and operations for a power distribution company with sales revenue of more than Ksh.140M+. Used risk assessment standards to conduct and participate in audits pertaining to internal control efficiency and risk reduction. Prepared audit reports for presentations to management. Tested internal controls and operational procedures company-wide to ensure compliance. Analysed financial statements to identify trends and anomalies in financial data. Effectively resolved accounting issues. Audited World Bank and Government Funded Projects and Regional operations nationwide. Reported to the Chief Internal Auditor.

Key Accomplishments

Produced monetary recovery of more than Ksh. 2.2 billion by identifying errors in revenue billing.

Provided leadership and technical expertise on fraud investigation and in so doing I was able to recover over Kenya Shillings 500 million worth of revenue.

Kenya Power and Lighting Company Limited June 2014- May 2016 Management Accountant: I aided management in annual budgeting process, presented monthly budget reports, oversaw full accounting cycle, including compiling and analysing data, posting and adjusting journal and ledger entries, preparing financial statements and reports.

Key Accomplishments

Streamlined revenue analysis and forecasting that improved the company’s budget planning and reporting by over 40%

Successfully managed Global Partnership on Business Aid program for electricity expansion, which resulted in growth in revenue by 20%

Kenya Power & Lighting Company Limited December 2000- May 2014 Internal Auditor: I highlighted risks to company operations, made recommendations that contributed towards the continuous improvement of controls, created reports and delivered internal audit reviews to senior management.

Key Accomplishments

Provided leadership and technical expertise on fraud investigation and in so doing I was able to recover Kenya Shillings 600 million worth of revenue.

Uncovered areas of overspending on World Bank and GOK funded projects that saved the company over Kenya Shillings 1 billion.

Education

Master of Business Administration, Finance, University of Nairobi, Kenya

Diploma in Forensic Accounting, Brentwood Open Learning College, London, United Kingdom

Postgraduate Diploma in Risk Management, University of South Africa, Pretoria, South Africa

Bachelor of Commerce (Honours) in Business & Financial Management, University of South Africa, Pretoria, South Africa

Bachelor of Commerce in Financial Management, University of South Africa, Pretoria, South Africa

Professional Credentials

Certified Professional Forensic Accountant (CPFA)

Governance, Risk and Compliance Professional (GRCP)

Certified Public Accountant of Kenya (CPAK)

Affiliations

• Institute of Internal Auditors (IIA)

• The Open Compliance & Ethics Group (OCEG)

• Institute of Certified Forensic Accountants (ICFA)

• Institute of Certified Public Accountant of Kenya (ICPAK)

Interests and Hobbies

Reading Travelling Soccer Music

References are available on request



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