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Language Teacher Customer Service

Location:
Ibadan, Borno, Nigeria
Posted:
July 06, 2022

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Resume:

IBUOYE BLESSING OMOLADE

Mobile: +234********** Email:

adrmy0@r.postjobfree.com

LinkedIn:

https://www.linkedin.com/in/blessingomoladeibuoye

Harmony Estate, Afin-Iyanu, Eleyele, Ibadan, Oyo state, Nigeria

PROFESSIONAL SUMMARY

I seek to work in a reputable organisation, where hardworking and excellence is duly regarded. Also, to be actively involved in the growth of firms and always eager to acquire more, never settling for less but bringing out the best.

SKILLS AND EXPERTISE

●Good Time management

●Wonderful leadership skill

●Decent researching ability

●Good Customer Service

●Great communication skill

●Proficient with Microsoft packages

●Wonderful team player

●Excellent interpersonal skills

●Good in Creativity

EDUCATION

Institute of Arts Management &Professionals Proficeiency 2020

Human Resources Management

University of Ilorin, Ilorin Nigeria 2019

Bachelor of Arts (Hons.) B.A. Linguistics

WORK EXPERIENCE

Project Lead- The Bridge Hospitality Consult (Remote Job) 2022 - Present

●Managing the development lifecycle of systems from planning to deployment to post-launch iterations.

● Ensure and manage team delivery time for weekly workflow stand-up, pre-launch and launch.

● Coordinating activities across teams such as business development and engineering for timely releases

● Managing project timelines, deadlines, feature sets, and releases

● Managing client escalations to ensure timely resolution.

● In charge of setting up team and client meeting and ensure they deliver base on deadlines.

● Work with Human Resource Manager to understand team needs, replacement and Hire needs.

Human Resources Intern-The Bridge Hospitality Consult Dec 2021- May 2022

●Source for leads and potential talents.

●Answer all lead and customer questions accurately; prioritize lead and customer

questions as needed.

●Post new positions on websites and job boards.

●Collect and update our database with new hire information (e.g. employment forms

and contact information).

●Proofread HR documents.

●Help prepare Word and Excel documents.

●Track progress, priorities, and deadlines of various projects.

●Facilitate and coordinate in person, web, and telephone meetings

Language teacher (NYSC)

Eleyele High school, polo Eleyele, Ibadan, Oyo State. 2019-2020

●Taught students the fundamental topics and principle of English language so as to help them have a good comprehension of it.

●Achieved great results in improving the spoken English of students.

Labak Communication, Ilorin, KwaraState.

Administrative assistant 2019

•Executed daily administrative activities that keep the firm organized and efficient.

•Assisted the organization in building quality relationship with customers and creating potential for additional sales

•Engaged customers in social conversations in order to create a pleasant and hospitable environment.

· Refunded payments for returned items and processed exchanges.

Sales Personnel Yummy Cakes and Bakery Nigeria limited Tanke, Ilorin Nigeria Jul 2018-Nov 2018

●Composed budget by analyzing sales data, including profit and loss statement.

●Improved customer service and employed the use of telecommunication skills to build a solid and lasting relationship between the customers and the company.

●Engaged customers in social conversations in order to create a pleasant and hospitable shopping environment.

●Recorded entries which included Opening stock and Closing stock.

CERTIFICATIONS

●Certificate of National Youth Service. 2020

●Institute of Arts Management & Professionals Proficiency Certificate. 2020

●Skills Acquisition and Entrepreneurship Development Training. 2020

LEADERSHIP EXPERIENCE

Welfare Director-Redeemed Christian fellowship (RCF) Ushering Department Unilorin 2018-2019

●Oversaw efficiently the welfare of every member of the department so as to assist them in giving the best in their service.

●Handled and gave good account of all welfare resources in my care.

Project Committee Leader-Redeemed Christian fellowship (RCF) Ushering Department Unilorin 2019

●Planned departmental project.

●Sourced and supervised workers for the project.

●Assisted in costing of items required for the project.

REFERENCES

●Available on request.



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