April Rodriguez

**** ********* ****, ****, ***** 77449

Direct: 346-***-**** / E-mail: adrmwn@r.postjobfree.com Objective

A seasoned professional and effectual leader with a proven ability to exceed sales quotas and provide astonishing service to customers:

· 20 + years of strong customer service experience

· 25 years of solid sales experience

· 4 years of marketing experience

· Passion for cultivating both professional and personal relationships with clients

· Master of presentations

· Powerful but gentle closing abilities

Experience

HD Supply (2015-present)

Renovation Sales Coordinator (December 2019-present) Responsible for continuing project management and coordination with both internal and external customers. Driving business growth with existing and incremental customers.

Key Achievements:

* Establish and expand relationships with owners and contractors

* Central point of contact for renovation projects, which includes due diligence, project management, product sourcing, product selection, quoting, ordering and walking the project from beginning to end.

* Partner with credit to identify funding and ownership

* Work closely with national account team to identify any potential projects as well as any issues or concerns on existing projects

* Assist customers in finding the parts and overall look they want for their project

* Communicate closely and effectively with both internal and external partners

* Work closely with merchants and inventory management team to ensure product availability for current and potential new projects to ensure that the customers will receive their product on time Field Account Representative (August 2015-December 2019) Manage existing accounts, assist in sales growth through customer meetings and industry functions. Work daily to grow existing business relationships

as well as with potential customers.

Key Achievements:

* Manage 200 + accounts with bi-weekly visits and meetings with existing customers

* Primary contact for maintenance, on-site management as well as senior level management for each account

* Consistently exceed weekly, monthly and yearly goals of over $3.3 million dollars while having a 10% or more year over year growth

* Won President’s Club by being the top field account representative in my region for sales in year 2017

* Assist customers with orders, issues and concerns involving products or availability of products

* Cultivate and grow relationships with internal and external customers at the territory, district, regional, and national levels.

* Help customers find special orders items, placing orders, and following up on arrival

* Responsible for identifying, following up and helping with renovation projects

* Work closely with the internal renovation team by identifying any potential issues or additional sales for renovations while on-site with customers

* Work with customers on custom fabricated products by measuring, quoting and ordering Orkin (2013-2015)

Commercial Account manager

Manage existing accounts, help grow new business through sales and attending industry functions. Continue to establish business relationships with

current and future customers.

Key Achievements:

* Responsible to all inspections on properties both prior to initial sale and for any new opportunities that may arise

* Increased Orkin’s exposure throughout the Houston apartment industry by utilizing my contacts and business relationships

* Increased sales in the multi-family division by over 55%

* Rookie of the year in sales in 2013

* 2nd place in overall sales in our region in 2nd year with over a 100% increase in sales from the year before

* Help with any customer issues or concerns involving service, sales, or pest issues

* AIB certified

* commercial technician pest control license

Craftmasters (2011-2013)

Established our company within the apartment industry as a go to company for all their cabinet and countertop needs. Continued to grow the multifamily

business by establishing partnerships with other apartment industry vendors as well as grow our residential business as well. Grew business

through continual contact with existing customers, referrals, and cold-calling on potential customers. Key Achievements:

* Established a new avenue of business by offering door and drawer front replacements for hard to find styles, colors, etc.

* Increased Craftmasters exposure throughout the Houston apartment industry by utilizing my contacts and established relationships within the industry

* Growing the multi-family business by offering custom cabinets, doors, drawer fronts, and all types of countertops

* Grew company’s presence in the multi-family industry by over 50%

* Responsible for managing our account with Costco and their customers for countertops and cabinet needs

*Managed and coordinated both large and small rehab projects for my customers

* Responsible for designing and creating new marketing material as well as keeping up the company website on Facebook ER Countertops (2010-2011)

Sales Manager

Grew the commercial and multi-family business by utilizing my contacts within the apartment industry and establishing relationships with industry

leaders. Scheduled meetings with existing and potential clients to go over projects and how we can help them accomplish their needs. Followed up

with management companies, property managers, residential customers, and owners of businesses about the product and services that we performed

and to increase business.

Key Achievements:

* Grew the multi-family business through personal contacts and network marketing

* Established a Facebook page and kept it updated about upcoming sales and promotions

* Brought on both multi-family and general contracting accounts ARS Rescue Rooter (2010)

Commercial Sales Representative

Assisted in growing the commercial side of the business by following up with previous customers and generating new business. Participated in a pilot

program for the company using Salesforce.com and tracking all new business and new leads. Organized meetings with customers and performed sales

presentations to increase business. Followed up with management companies, property managers, and owners on the services that we performed and to

increase business.

Key Achievements:

· Was placed on the Board of Directors of the Galveston Apartment Association

· Increased commercial side of business through personal contacts and network marketing

· Utilized Facebook and LinkedIn to increase business and company exposure to new markets Building EMT’s (2009-2010)

Sales/Marketing Representative

Designed new brochures and updated website with new features. Implemented, designed and wrote all quarterly company newsletters. Organized meetings

with new clients and performed sales presentations that provided clients with information on Building EMT’s services. Followed up with management

companies, property managers as well as owners to answer any questions they may have and to keep them updated on any charges or additions to

services.

Key Achievements:

· Was on the Product Service Council with Galveston Apartment Association with Galveston Apartment Association within three months of joining

· Promoted to Vice President on Galveston Apartment Association in January of 2010

· Was asked to be a co-captain for Houston Apartment Association Ambassador committee

· Highly involved in several other committees for Houston Apartment Association and several other networking groups

· Increased company exposure in the Houston market by 30% Richard’s Total Backyard Solutions (2007 – 2008)

Sales/Design Professional/Service Manager

Organized meetings with new and established clients and performed sales presentations that provided clients with information about Richard’s Total

Backyard Solutions. Follow up with owners to answer questions and resolve concerns. Generate referrals and build personal relationships with each

client and close sales by signing contracts.

Key Achievements:

· Earned recognition for top sales performance

· Designed, presented and closed comprehensive backyard projects using 3D design software

· Responsible for selling in-ground pool renovations, portable spas, decks, patios, roof extensions, waterfalls, outdoor kitchens, spa surrounds, fire pits, etc.

· Performed site inspections to insure accurate treatments were done

· Provided detailed plans and proposals using Excel and Word programs

· Responsible for aiding customers in achieving an approval from their HOA & Followed up with customers on repair and warranty services

Organizations/Committees

Houston Livestock Show and Rodeo volunteer 2009-present Ambassador’s Club 2009-2017

Community Outreach 2009-present

Houston Apartment Association Member 2009-present

Galveston Apartment Association Member 2009-2010

Galveston Apartment Association Board Member 2010

Software

Microsoft Office: Word, Excel, Outlook, Powerpoint, Windows XP/Vista/Internet Explorer, Macbook Pro Pages, Keynote, Teams, Zoom, and Salesforce

Education

Texas A&M University

B.S. in Psychology with minor in management

Completed Hotspring’s Service Department Training and several voluntary training sessions provided by Richard’s References

Available upon request

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