MICHAEL ADEOJE
***-**** ***** ****** **** NORTHYORK ONTARIO M9M2E4
Contact: 1-647-***-**** adrmvp@r.postjobfree.com
CAREER OBJECTIVE: To achieve challenging role in the Business Management, where my existing skills and abilities will effect change.
Highly motivated and ambitious employee eager to drive profitable growth with a focus on problem-solving, analysis and client satisfaction.
CORE STRENGHTS, SKILLS & TRAINING
• Above average interpersonal skills
• Proficient in Microsoft Word, lotus, Excel, Outlook, and PowerPoint
• Effectively manage conflict with the ability to execute problem solving and decision making attributes
• Proven supervisory skills in a hospitality environment
• Eager to learn, take new risks, and expand on my own personal strength
• Exceptional skill in time management and attention to detail
• Conscientiousness, multi-tasking ability, and prioritizing skills
• Passionate, self-discipline and energetic, willing to go beyond the expected
• Plan, organize, and coordinate in a challenging, fast-paced, multi-tasking environment
• First Aid Training and CPR Level C
• WHMIS
• A visionary outlook with the ability to be innovative and creative
• Mental health First aid
• Supervisor Occupational Health and Safety Training
• Valid class G Ontario driver's license with clean abstract
• Excellent communication skills (verbal and written)
• Ability to work and succeed individually and in a team.
EDUCATION
Certificate in call center and Customer service 2003
IBM & MANPOWER Call Apprenticeship Program
Diploma - Administrative Management 1990
London Academy of Administrative Studies
WORK EXPERIENCE
Manager 2004 - To date
1444911 ONT INC/TIM HORTONS
• Involved in all phases of operational planning and expenditures, budgeting, costing and sales reporting.
• Responsible for hiring, training, developing and leading a team of associates capable of providing great customer service.
• Responsible for the implementation of retail and marketing programs in your respective areas. You are accountable for menu planning, catering, staffing, scheduling, and production.
• Ensures strict compliance of Compass Quality Assurance and Health and Safety Programs.
• Accountable for client and customer relationship building.
• Ensure the successful operation of the all locations
• Supervision of staff, administration duties, health and safety compliance and financial success of the location
Assistant Manager 2003-2004
BFSL INC TIM HORTONS
• Hire and assigning job position to staff
• Ensure customers needs are satisfied promptly courteously
• Routine qualities checks on equipment and facilities
• Schedule and assign labour for restaurant
• Ensure that appropriate quality and hygiene standards are complied at all times
Office Manager 2001-2002
ANGUS & TEMPLINE
• Oversee facilitation of the president’s priorities
• Coordinate and book travel for corporate and retail employees as required
• Organize social nights/ conferences for home office and retail employees
• Organize Christmas party for home office employees
• Identify, analyze and recommend process changes to streamline and improve administrative workflow
• Manage the receptionist and cover breaks/ illness as necessary
• Read, sort and prioritize incoming mail
Assistant Manager 2000-2001
GOWRING FOOD SERVICES
• Provide employees with training in all areas of restaurant operations
• Ensure that security systems relating to cash, stock assets are effectively implemented and maintained
• Scheduled and assign labour for restaurant
• Evaluate the performance of employees and recommend appropriate actions such as wage increases, promotion, suspensions and terminations to restaurant manager
Assistant Manager 1999-2000
MIDDLESEX TEXTILE ENTERPRISES
• Take care of inventories, ordering of textiles form the factories
• Displayed different textile to customers to attract customers’ attention
• Managing and overseeing the store environment
REFERENCES AND TRANSCRIPT AVAILABLE UPON REQUEST