Santasha D. Armstrong

**** ******* **.

Lithonia, GA 30038

203-***-****

adrms6@r.postjobfree.com

Professional Background:

Medical Administrative Assistant with extensive hands-on experience in providing administrative support to complex medical groups with 25+ years’ experience in managing front-office functions, including customer service, surgery scheduling, billing and collections, and records management. Strong ability to work independently and as Team player. Sufficient in ICD-10 and CPT coding. Seeking to take next career step in health administration with a respected organization dedicated to providing high-level care to diverse patient populations. Professional Experience

Northside Hospital Surgery Scheduling Specialist 11/21- Present Responsibilities include coordinating surgical procedures with multiple hospitals and surgery centers, scheduling and obtaining pre-operative testing, writing and communicating surgery orders, and collecting necessary documentation for surgeries.

Superior Surgical Associates Inc- Atlanta, GA Office Manager 12/20-11/21

Manage and organize all aspects of Business Office & Billing Office for a Team of Surgical Assistants. Produce monthly spreadsheets for practice. Manage accounts receivable as well as reconcile past due accounts.

-Effective in handling office and administrative tasks within busy, multi-physician practices.

-Expedient in verifying insurance and collecting third-party claims.

-Efficient in managing appointment scheduling, patient records, medical billing and financial information.

Peachtree Orthopedics (Surgery Center)- Atlanta, GA Front Desk Coordinator 12/2013-12/2020

Provided excellent patient relations supporting Front Desk for Complex Surgical Center for Orthopedic Specialist. Organized daily planning for Surgery Center to excel in a Team effort to provide outstanding patient care.

- Patient Check in, Insurance Verification & Registration

- Inventory Management

- Co- pay & Collections.

- Daily Collection Log & Bank Deposit

- Chart Prep

- Medical Record Assistance

- Surgical Scheduling Assistance

- Proficient in Amkai Office, SIS Chart, Athena, Advantx, Word, Excel & EMR Connecticut Orthopedic Specialist- Hamden, CT MRI Administrative Assistant 9/2011-1/2013

Organized produced timely turnover for a busy Orthopedic MRI Department. Managed MRI scheduling and Prior authorization for entire Orthopedic Practice.

- Obtained prior authorization for diagnostic exams.

- Scheduled MRI procedures.

- Proficient in SRS, GPMS and File Maker Pro EMR Systems New Haven Neurosurgical Associates-New Haven, CT Office Administrative Assistant 6/2004-1/2011

Managed Front Desk for a Team of Neurosurgeons. Responsible for all administrative duties & clinical duties. Managed post-op discharge instruction & triage.

- Scheduled Neurosurgical procedure for all physicians.

- Disability & Worker’s Compensation Form Completion for Physician Approval.

- Liaison between physician, Worker’s Comp & MVA relations

- On Call Triage for post-op patients.

- Medication refill w/approval from Physician.

- Post- op appt medical assistance, suture removal, irrigation & other duties.

- Request for labs, rays, MRI & Ultrasound as well as obtain authorization.

- Post & Submit Claim assistance

Education & Training

CPR Certified – Current

Penn Foster University Current- 2021 Certified Medical Billing & Coding Sawyer Business School, Hamden CT Graduate 1996 Medical Administrative Assistant James Hillhouse High School, New Haven CT Graduate 1994