RHAWNIE

CASQUEIRA-MILLER

**** *. ******* ** *** #9

Wasilla, Ak 99623

907-***-****

adrmnn@r.postjobfree.com

Objective:

In search of a challenging position, with a company that helps our community. I am also seeking room for advancement, where I can become an asset to your team, and an opportunity to work from home if possible.

Education

Burchell High School 1995-1997 Diploma

Wasilla, Ak 99654

Browns School of Phlebotomy 1997-1998 CEKGT, CBAT, Phlebotomist Certification

Wasilla, Ak 99654

Lewis and Clark Community College 1998-2000 Associates Degree

Godfrey, Il 62035

Experience

GCI

Customer Service Concierge 05/2020-Present

Greeting customers, getting them signed in, encouraging customers to remain positive during long wait times. De- escalating disgruntled customers, adhering to all CDC guidelines regarding the pandemic, enforcing Company mask policy, disinfecting Wasilla store as required, inventory, contract organization and assisting Agents in any ways I can. Also experienced in payment processing, Netcracker, and Wireless Standard. Lifeline training also current. Other duties as assigned.

GCI (Opti Staffing)

Greeter-Payment taker 10/2018- 05-2020

Greeting customers, encouraging customers to remain positive during long wait times. De escalating disgruntled customers, maintaining coffee bar, assisting Agents in any ways I can. Also experienced in payment processing, Netcracker, and Wireless Standard. Lifeline training also current. Other duties as assigned.

Premier Healthcare

PCA 2015-2017

Assisting woman with cerebral palsy in all aspects of daily living, including but not limited to use of Hoyer lift, bathing, changing, tube feeding, taking shopping, meal preparation, entertaining, as well as other duties as assigned.

Visual Ad Marketing

Partner 2011-2015

Placing websites at the top of Google, Yahoo!, and Bing for various clients throughout the United States, payroll, advertising campaigns, maintaining website and other social media accounts, creating employee incentive packages and monthly goals, assisting employee’s in reaching monthly goals via necessary coaching and training as well as credit card processing, collections and customer service.

References

Joanne Ellis 210-***-****

Michelle Garcia 907-***-****

Aaron Johnson 907-***-****

Contact this candidate