AZADEH

SAJJADI

adrmi8@r.postjobfree.com

m

503-***-****

Portland, OR 97007

Goal-oriented Sales Development Representative committed to creating trusting relationships with customers to generate leads and drive sales. Creative and flexible professional with five years of experience utilizing consultative sales methods to develop new business. Computer savvy, Have been worked with multiple lead generation software. Polished in creating new sales and outreach opportunities and deflecting objections.

PROFESSIONAL SUMMARY

Premiere Property Group, LLC - Real Estate Sales

Development Representative

Portland, OR • 10/2019 - Current

WORK HISTORY

Identified new clients through cold calling, networking, marketing and prospective database leads.

•

• Selected correct living space based on client needs. Met existing clients to review services and expand connection opportunities.

•

Built relationships with clients and community to

promote long term business growth.

•

• Worked independently with minimal supervision.

• Developed, maintained and utilized diverse client base. Greeted clients and offered assistance, finding the suitable living space and completing purchases.

•

Recorded accurate and efficient records in client

database.

•

Kept detailed records of daily activities through online clients database.

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Fostered lasting relationships with clients through effective communication and quick response, resulting in long-term loyalty and expanded client base.

•

Collaborated with the principal broker to provide client feedback and recommend operational changes to meet emerging trends.

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Promoted conversion of casual shoppers into clients through real estate market knowledge and find solutions

•

· Inbound and Outbound sales

· Product and service sales

· Lead generation

· Active listening

· Client relations

· Strategic planning

· Negotiation skills

· Multitasking Abilities

· Google Workspace and

Microsoft Office

· Analytical and Critical

Thinking

· Organization and Time

Management

· Problem-Solving and Decision

Making

· Attention to Detail

· Dependable and Responsible

· Critical Support

· Highly customized outreach

SKILLS

Portland State University

(140 Credit Completed)

Portland, OR • Expected in

EDUCATION

03/2024

Bachelor of Arts

CERTIFICATIONS

• Licensed Real Estate Broker

Amiran Property Management - Assistant Property

Manager

Tehran, Iran • 03/2015 - 03/2019

to meet clients needs.

Developed advanced understanding of the market and services to react to customer objections, competitive questions and other FAQs.

•

Utilized CRM software to manage sensitive client

information and update existing and new client profiles.

•

Emailed important, relevant information regarding the real estate market to potential hundred clients daily and existing clients.

•

Participated in real estate conferences, forclosures and events to generate leads.

•

Contacted prospective clients to uncover market

opportunities, boosting overall sales to 2%.

•

Collaborated with marketing department and sales team to increase brokerage brand awareness and uncover new leads.

•

Negotiated prices, terms of sales and service

agreements.

•

Maintained current knowledge of evolving changes in marketplace.

•

Presented professional image consistent with brokerage's brand values.

•

Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

•

• Exceptional computer skills

Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.

•

Kept accurate records of all resident and tenant

correspondence.

•

Completed final move-out walk-throughs with tenants to identify required repairs.

•

Resolved conflicts between tenants regarding noise, encroachments and parking.

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• Processed security deposit refunds.

Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.

•

Conducted property showings to highlight features, answer questions and redirect concerns to close

•

Nordstrom Washington Square Mall - Sales Associate Portland, OR • 01/2013 - 01/2014

contracts.

Verified income, assets and expenses and completed file tracking sheet for each applicant.

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Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.

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Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.

•

Escalated major issues to property manager for

immediate remediation.

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Showed apartments to potential tenants and answered questions regarding community.

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Inspected common areas for cleanliness and notified maintenance of overflowing trash.

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Evaluated and recommended changes in rental pricing strategies to remain competitive in market.

•

Posted policies and rules in common areas for tenant review.

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Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.

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Attended staff meetings and took extensive notes to share with property manager.

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Trained and motivated leasing staff during bi-monthly trainings.

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Administered operations to handle needs of more than 452 tenants across 120 property units.

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Coordinated with janitorial and engineering staff on maintenance and upkeep.

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Developed policies and procedures for effective property management.

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Boosted occupancy 2% by leveraging market knowledge and successful promotional strategies.

•

Kept apprised of emerging trends and provided

informative customer service to assist in product

selection

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Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices

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• Arranged new merchandise with signage and pealing displays to encourage customer sales and move overstock items

Retained product, service and company policy knowledge to serve as resource for both coworkers and customers

•

Answered incoming telephone calls to provide

information about products, services, store hours, policies and promotions

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Sold various products by explaining unique features and educating customers on proper application

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Helped average of 100 customers per day by responding to inquiries and locating products

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Assisted customers by finding needed items and checking inventory for items at other locations

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Won store sales competition for collecting e-mails and numbers

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Offered product and service consultations and employed upselling techniques

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Built and maintained effective relationships with peers and upper management to drive team success toward

common sales, service and operational goals

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Observed customer behaviors to identify security threats and escalate concerns to supervisors

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Demonstrated products to customers, discussed features and redirected objections to capture sales

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Unboxed new merchandise and restocked shelves in

appealing and organized arrangements to promote items

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Performed floor moves, merchandising, display

maintenance and housekeeping to keep sales areas

well-stocked, organized and current

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Helped customers sign up for loyalty programs and

submitted completed paperwork

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Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging

excellent communication and interpersonal strengths

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• Educated customers on product and service offerings Communicated with customers about Nordstrom

offerings, including policies, restrictions and refund policies.

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Vaccinated fully with Covid-19 Vaccine

ADDITIONAL INFORMATION

English

Full Professional

Farsi

Native or Bilingual

Italian

Full Professional

LANGUAGES

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