Ms. Dana Lashawn Jones

**** ********* *** **** **

San Diego, CA 92105

571-***-****

adrm8l@r.postjobfree.com

Program Support Assistant - Dept. Of Veterans Affairs 01/06/2020 – 05/06/2022

Duties:

Serves as the Dermatology Section Chief liaison, Laser Clinic Coordinator, Dermatology Site Coordinator, Educational Activity Records tracker, coordinates the Residency and fellowship Program within the section, coordinating the residents and fellow’s schedules, organizing teaching sessions, assuring that residents receive appropriate computer training and obtain all relevant VA identification and parking permits, prepare reports for the Section Chief and Medicine Service Office, resolves problems associated with the day to day operation of the programs I oversee, provide reminders to Without Compensation (WOCs) about upcoming scheduled appointment dates, formulates plans and provides advice to attending physicians, residents and fellows associated with the section, assist clinical staff in troubleshooting of VistA, CPRS, and program software applications, resolving administrative problems, lead timekeeper for the section, ensures that each physician complies with established procedures and required data/information is submitted within established timeframes, monitors physicians, Serve as primary resource person to staff on procedures, protocol and policies, assuring that providers know that they are one the schedule by sending reminders, assist in telephone triage and daily cancellation of clinics due to COVID-19, coordinates the required TMS training and Skype conferences for the Dermatology providers, Residents, nurses and schedulers for VA Video Conferencing (VVC) during the COVID-19 crisis, selected and accepted for Controlled Substance Inspector.

Medical Support Assistant - Dept. of Veterans Affairs 11/2017 - 01/06/2020

Duties:

Serves as the front line of contact with patients, assigned to assist with Neurosurgery, Plastic Surgery, Medical Pre-Op, Urology, Dermatology and Orthopedics Clinics, scheduling, cancelling and rescheduling consults and appointments in accordance with VHA scheduling guidelines, follow up messages on through TRM messaging with patient concerns and solve problems to the best of my ability, able to navigate through Daily Startup file to better assist patients, interpreting and verifying provider clinic orders in CPRS, capturing and verifying third party insurance and updating insurance in ICB, verifies providers’ orders and notifies nursing staff of STAT and emergent orders, manage consults for multiple clinic, verifying the completion and accuracy or patient demographics in VetLink, entering patients from Recall Reminders, screen and receive phone call and maintain appointment scheduled for multiple clinics, identifies incomplete information daily and communicates finds to providers to facilitate accurate workload credit and revenue collection, working under high pressure with multiple clinics operating simultaneously, provides administrative support to Physicians, Physician's Assistants, Nurses, Advanced Registered Nurse Practitioners, Dietitians, Social Workers and other administrative and professional staff, completed over 400 hours of preceptor training for new AMSA/MSA’s.

Operations Specialist - United States Navy Reserves 05/02/2015 - 05/03/2019

Duties:

Aided in Operations Department, assist in PowerPoint and online Navy training, gather and distribute mail accordingly, assist junior sailors in selecting schools and duty station orders.

Home Health Aid - Meridian Home Health Care 06/2017 - 10/2017

Duties:

Work in the home assisting with client’s daily needs, assist in daily inputs for nutritional planning and medication records, assisting in transporting to appointments and running errands, light housekeeping duties, basic occupational and physical therapy.

Technical Writer (SMWDC) - Valkyrie Enterprises 08/2016 - 03/2017

Duties:

Developed Surface Weapons and Tactics Syllabus models, developed tactical training concept designs to increase warfighting abilities using Microsoft Excel to differentiate between the separate ship class, and provided recommendations regarding tactical competency programs.

Operations Specialist/Undesignated Seaman - United States Navy

Duties:

Advise on shipboard warfare and navigation, maintain Combat Information Center displays and provide strategic planning for warfare areas, weapons control and navigation, understand HF, VHF, and UHF transmission concepts, operate surveillance radars, interpret and evaluate radar presentations and tactical situations and make recommendations to senior leadership, apply current procedures and doctrine to CIC operations as specified by Allied/U.S. Navy publications and instructions, display and disseminate tactical during Surface Warfare, Air Warfare, Submarine Warfare, Amphibious Warfare, Mine Warfare, Littoral Warfare, Naval Surface Fire Support, and Search and Rescue operations, conduct emergency operations, interpret, use, and correct paper and electronic charts, fix vessel positions using terrestrial and electronic methods, understand and use basic navigation calculations, sailed ship through course while maintaining required course and speed, conduct mentoring and coaching, prepare reports and briefs, operating deck machinery, lee helmsman, helmsman and lookout, wench watch, anchor watch and phone talker, small boat, winch and crane operations, stood Messenger/Petty Officer of the watch, prepared ship for setting sail and docking, water survival skills, firefighting, fire security, implement damage control.

Registered Medical Assistant/Medic - Dewitt Army Hospital 10/2004 – 01/2010

Duties:

Inserted intravenous lines for distribution of medications and fluids to patients upon doctors’ orders, obtained blood samples/specimen and sent to the lab, record patient medical histories, perform EKGs, incision and drainage, place staples and sutures, plaster-casting techniques, splinting arms, hands, and ankles, assisting nurses in triage, assisting doctors/nurses with admissions, assisting in minor procedures, scheduling appointments using CHCS/AHLTA system.

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