BRYON M. GLASS

SUMMARY

Highly qualified Continuous Improvement Manager and Director of Performance improvement with 20+ years of experience in the industry.

● Enjoys customer service interactions and resolutions, working from home when available, creative problem solving and getting exposure on multiple projects. He was involved in providing his experience in Lean/Kaizen /Six Sigma Methodologies to a dynamic company. Experience in product/process improvements, teams, which add significant value to business team. Responsible for resolving the complex problems utilizing Six Sigma Methodology

• Worked closely with business leaders and a variety of employees on various improvement teams to achieve goals utilizing the Six Sigma methodology.

• Oversaw all Kaizen team-building events in both Healthcare and Manufacturing settings, developed new processes, improved communication, empowered employees, improved efficiencies, created standard work and monitored processes.

• Plan, deploy, lead and participated in all lean activities that will produce significant cost savings through productivity, quality, waste reduction improvements, and improving business processes.

• Participate and assist all departments (as requested or required) with Departmental Performance Improvement initiatives, measures, tracking and processes

COURSES

• Basics of Programmable Controllers (Kirby Risk)

• Leadership Development Training (JCC)

• Problem Solving and Root Cause Analysis (GE-Appliance Park)

• Total Quality Management (GE-Appliance Park)

• ISO/QS9000 Quality Systems Internal Auditor Training (Anson Stamping)

• APU Six Sigma Training (GE-Appliance Park)

• Lean, Kaizen

• Failure Mode and Effects Analysis (Local Seminar)

• Mitutoyo Gage and Calibration Systems (Mitutoyo-Ohio)

• Production Part Approval Process and Dynamic Control Planning

• One Minute Die Changes (GE-Roper Division)

• Easy as SPC (Anson Stamping)

• Volunteer work for Junior Achievement

• Kellogg Front Line Leadership

EXPERIENCE

Saxon Global Inc. ICS, Brooks, Ky. 10/2020-8/2021

Continuous Improvement Coordinator

• Provide excellent and timely customer service via phone, email, chat or written communication to all customers when working 9n-site or from home

• Participates in the investigation of defects reporting across the organization

• Participates in root cause analysis and works with other departments to develop training and process changes to eliminate errors

• Coordinates internal reports on defects in Pilgrim/Salesforce

• Tracks defect reports across ICS operations

• Participates in Kaizen process across organization

• Coordinates the distribution, collection, tabulation and reporting of various data tools related tooperational performance across ICS, Inc.

• Experienced in and dependable and responsible work from home

• Performs related duties as assigned

Hazelwood Center ICFID Louisville, Ky 5/2009-10/2019

Continuous Improvement Manager/Director of Performance Improvement

• Managed, supervised, coordinated, administered, and monitored performance improvement activities, compliance, facility programs/processes, provide oversight of Health Information Management (HIM) as well as management and oversight of the Management of Information Technologies (MIS/IT).

• Perform and supervise analysis activities such as problem-solving, root-cause analysis, charting/graphing (i.e. tracking, trending and analysis of performance metrics, issues, and improvements).

• Plan, deploy, lead and participated in all lean activities that will produce significant cost savings through productivity, quality, waste reduction improvements, and improving business processes.

• Worked closely with business leaders and a variety of employees on various improvement teams to achieve goals utilizing the Six Sigma methodology.

• Create and communicate project reports to management to provide visibility for the lean initiative.

• Coordinate, implement, supervise, monitor and analyze the Strategic Action Plan (SAP) and other facility program/process requirements as well as track/trend the progress and performance of those requirements.

• Review, track/trend and analyze Key Indicator Performance metrics and assist in improvement measures.

• Facilitate SAP meetings, Quality Council meetings, Facility Review Committee meetings.

• Participate in Executive Staff Meetings as a member of committee; Participate in the development of, review, revisions and implementation of Facility P&P (Policy and Procedures).

• Participate and assist all departments (as requested or required) with Departmental Performance Improvement initiatives, measures, tracking and processes.

• Developed training and trained key employees on Lean methodology

• Perform as a liaison between departments and facilities as appropriate; Complete employee evaluations, performance plans and other duties as assigned.

• On 2/28/2011, I took on additional duties of supervising and overseeing Compliance. The duties include supervising, monitoring, and assisting in the review of regulatory statutes and guidelines, participation in annual surveys and the resolution of issues/deficiencies (when identified) and facility self-monitoring audits.

• Conducted Kaizen events in support of ongoing facility growth

• On May 4, 2015 I was asked to become the Acting Director of Residential Services, in addition to my other duties, until a permanent replacement could be hired.

• I accepted and those duties included the supervision of over 200 employees/staff and helped implement a 1:2 staffing profile to better provide our clients by providing consistent and knowledgeable staffing. A bonus of this pattern was a decrease in overtime as well as in mandatory overtime.

• In this position, I also created monitoring reports for overtime, absences/call-ins, loss of staff and the reasons (to improve retention) and a report to track disciplinary actions for the department.

Kellogg’s Louisville Bakery (Mother’s Cookie Co.) Louisville, Ky 12/2005-4/2008

Continuous Improvement Manager / Production Line Manager

Responsible for continuous improvement activities such as problem solving, root cause analysis, charting/graphing (i.e.…tracking and analysis of issues and improvements), downtime/changeover time reduction, and efficiency improvement(s); Participate in the planning, development, and implementation of new product and equipment; Participate in innovation projects; Responsible for developing and implementing SOPs and SOCs for production and quality; Liaison between departments for continuous improvement activities and tasks; Participate in daily, weekly, and monthly product Quality Reviews; Active member of the Safety Committee. Train and certified production personnel in Lean six sigma methodology.

• Plan, deploy, lead and participated in all lean activities that will produce significant cost savings though productivity, quality, waste reduction improvements, and improving business processes.

• Responsible for investigation and identification of Continuous Improvement Opportunities

• Participate in new product installation/modifications and launches

• Member of Innovation Team.

• Developed training and trained key employees on Lean methodology

• Develop and implement SOPs and SOCs (both line and product specific)

• Work as interdepartmental liaison to achieve common goals as well as Continuous Improvement objectives

• Promote Safety and participate in Safety Inspections

• Participate in product Quality Reviews

• Conduct time studies to identify efficiency opportunities

• Coordinate daily manpower tasks and personnel schedule

• Responsible for daily production requirements for assigned line

• Lead troubleshooting and problem solving/root cause efforts to resolve/eliminate Production/Quality Issues and track/analyze by using charts and graphs

• Participate in daily product Quality Reviews

• Follow and enforce GMPs (Good Manufacturing Practices)

• Active member on the Safety Committee

• Responsible for monthly safety meetings/communication for assigned line

• Liaison for assigned line for communication and interface with other departments

• Assist in the development and implementation of SOPs (Standard Operating Procedures)

NOTE: Additional Experience will be provided upon request

EDUCATION:

Undeclared major with the following courses of study.

ENG101, ENG102, MAH107, PSY100, SOC101, COM181, HIS108, MAH108, MUS100, PSY223, CHE104, CIS100, MT109, BSL110, BSL111 PH171

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