KHANYISO MBOTSHANE
Availability: Immediately
Languages: English, Xhosa, Zulu
I.D No: 920-***-**** 083
Sex: Male
Status: Single
Transport: Own transport
Residential area: C37A Siyazama Street Site C Khayelitsha
License : Code 10
Cell phone number: 068*******
Email address: adrm00@r.postjobfree.com
EDUCATIONAL DETAILS
Year Institution
2011 Rhodes High School
Matric (Grade 12)
Subjects: English, Xhosa, Biology, Mathematics, Economics, Life Orientation, Business studies
2013 – 2016 Cape Town Peninsula University of Technology
National Diploma in Human Resources Management
Subjects: Quantitative Techniques, English, End-User Computing, Labour law,
Business Management, Industrial Relations, Personnel Management, Accounting for
Personnel Practitioner, Management of Training, Experiential Training
Graduated year 2016
COMPUTER LITERACY
Microsoft office: MS Word; Excel; Outlook; Internet Explorer
OVERVIEW
I list my strengths as being
Highly motivated with an astute sense of professional integrity.
Strong interpersonal and communication skills across all levels (verbal and written).
Good administrative, organizing and planning skills
Excellent knowledge of PERSAL and computer proficiency using Microsoft computer packages (Excel, Word, PowerPoint and Outlook).
Well-developed innovative problem solving and conflict resolution skills
Poised and competent with the ability to easily transcend cultural differences.
Principle and Value Adherence
Ability to work independently under pressure and within a team to meet deadlines
Accountability and ethical conduct at all times
Basic knowledge and insight of Human Resources functions and practices
CAREER HISTORY
Period: 5 April 2016 to 3 July 2016
Company: South African Police Services (SAPS)
Position: Labour relations officer (In-service Training)
Key Performance Areas and Responsibilities
Administering of grievances and process finalised grievances
Conflict management
Provide support and insight in investigations for disciplinary and grievance procedures
Observations during step 3 and step 4 of the grievance procedure
Sound understanding of Public Service policy and legislative framework
Knowledge of Human Resources functions as well as able to capture data, operate computers and collate administrative statistics
Preparing Induction checklist
Taking minutes in Trade Union meetings
Assist with suggestions to problems
Asset Management-Assess registers, cost control, car inspection and calculation of petrol slips
Station inspection: printing and filing forms after inspection
Make use of MS Word and MS Outlook to respond to e-mails
Updating training files
Reason for Leaving: Contract
Period: 08 May 2017 to 20 June 2018
Company: Old Khaki
Position: Sales Assistant
Key Performance Areas and Responsibilities
Assistant customers identify and purchase products they desire
Service delivery and client orientation
Meeting sales target while ensuring high levels of customer satisfaction through excellent sales service
Resolving customer queries
Maintain outstanding store condition and visual merchandising standards
Analyse own competency and identify gaps for development based on self-analysis, feedback and interaction with Team Leader, colleagues and clients
Keep up to date with product information
Good administration skills
Verify and communicate shortage or overstock of items from suppliers
Solid communication and interpersonal skills
Understanding of sales principles and customer service practices
Friendly, helpful, confident and engaging personality
Reason for Leaving: Contract
Period: 3 July 2018 to 8 December 2018
Company: Anova Health Institute - Delft South Community Health Clinic
Position Administration Clerk
Key Performance Areas and Responsibilities
Administrative functions providing entry-level (basic) support to the office of the Director in respect of standard administration /clerical tasks associated within the respective areas.
Ensure data is accurately updated. Patient clinical notes and laboratory records are treated with confidentiality and made available when required.
Proven knowledge of medical records processes and procedures making use of HIS Clinicom tracking system, inserting, tracking progress and moving fields on databases to maintain records.
Filling completed work in alphanumerical sequence and retrieve files/folders on request.
Attending to and establishing the nature of inquiries /complaints for the general public/officials.
Document and information management and also assisting in the process of populating spread sheets,
Record, capture, store and retrieve correspondence and data. Ensure timeous and accurate collection and submission of statistics
Support function, making sure laid down instruction are followed and efficient office support made available to facilitate the accomplishment of specific deadlines.
Photocopying of documents and attending to switch board and making (Conducting calls to ART patients), receiving telephonic calls, forwarding messages and calls to specific personnel.
Reason for Leaving: Contract
Period: 01 September 2019 to 31 August 2020
Company: South African Police Services (SAPS)
Position: HRD - Monitoring and Evaluation (Internship)
Key Performance Areas and Responsibilities
Maintaining filing system of Monitoring and Evaluation office
Continuously update all files and maintain file register. All emails, telephonic conversations and correspondences documented as proof when needed.
In charge of updating, capturing, organising, safe storing and distribution of POE files to SAPS members
Report writing and editing of important documents
Operate and ensure that office equipment, e.g. Fax machines, scanners and photocopier are in good working order.
Taking minutes during Monitoring and Evaluation meetings and inspection presentations.
Arranging booking of accommodation
Update and maintain the provincial Trainers, Assessors and Moderator’s database storing hard copies of data in an organized manner to optimize retrieval
Retrieve, compile and submit monthly reports on HR related functions
Administrative support to other departments as required, to ensure consistent and efficient processes maintained
Providing professional support service to HRD Provisioning department
Administering and calculation of learner reaction sheets of learners (SAPS members)
Scrutinize routine submissions, reports and make important notes with recommendations for the National office.
Assist in the development and compilation of statistical reports for National Office.
Assisting the Skills Development department administering training processes and course files.
Part of the Recruitment and selection process, scheduling interviews with prospective candidates.
Processing biographic details (fingerprints)
Ensure criminal record screening of shortlisted candidates are collected and filed
Assist in collecting, sorting and capturing of new job applications on the system using PERSAL
Currently
Company: Studio 88
Position: Stock controller/Sales assistant
Key Performance Areas and Responsibilities
Stock management
Manage the flow of stock between delivery and floor
IBT of stock and management of them
Verification of delivery and counting the merchandise
Remove inventory from delivery truck to the store and manage inventory balances.
Responsible for being on the floor of receiving to personally inspect and confirm supply quality and delivery
Make note of damaged inventory
Active participation in inventory audits at other Studio 88 stores scanning and making variance checks for any stock loss
Provide excellent product knowledge to customers
Maintain outstanding store and stock control room conditions
Excellent telephone skills handling customer complaints or requests on products
Replenish stock on shelves and merchandising new products
References:
Sorina Greeffe (Captain)
HRD - Skills Development (SAPS)
Bulelwa Dyantyi
Senior Clerk – Delft South Community Health Clinic
Pulane Mooketsi (Captain)
Senior Personnel Practitioner - Labour Relations Officer (SAPS)