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Monitoring and Evaluation officer, Labour Relations officer

Location:
Cape Town, Western Cape, South Africa
Salary:
7500
Posted:
July 06, 2022

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Resume:

KHANYISO MBOTSHANE

Availability: Immediately

Languages: English, Xhosa, Zulu

I.D No: 920-***-**** 083

Sex: Male

Status: Single

Transport: Own transport

Residential area: C37A Siyazama Street Site C Khayelitsha

License : Code 10

Cell phone number: 068*******

Email address: adrm00@r.postjobfree.com

EDUCATIONAL DETAILS

Year Institution

2011 Rhodes High School

Matric (Grade 12)

Subjects: English, Xhosa, Biology, Mathematics, Economics, Life Orientation, Business studies

2013 – 2016 Cape Town Peninsula University of Technology

National Diploma in Human Resources Management

Subjects: Quantitative Techniques, English, End-User Computing, Labour law,

Business Management, Industrial Relations, Personnel Management, Accounting for

Personnel Practitioner, Management of Training, Experiential Training

Graduated year 2016

COMPUTER LITERACY

Microsoft office: MS Word; Excel; Outlook; Internet Explorer

OVERVIEW

I list my strengths as being

Highly motivated with an astute sense of professional integrity.

Strong interpersonal and communication skills across all levels (verbal and written).

Good administrative, organizing and planning skills

Excellent knowledge of PERSAL and computer proficiency using Microsoft computer packages (Excel, Word, PowerPoint and Outlook).

Well-developed innovative problem solving and conflict resolution skills

Poised and competent with the ability to easily transcend cultural differences.

Principle and Value Adherence

Ability to work independently under pressure and within a team to meet deadlines

Accountability and ethical conduct at all times

Basic knowledge and insight of Human Resources functions and practices

CAREER HISTORY

Period: 5 April 2016 to 3 July 2016

Company: South African Police Services (SAPS)

Position: Labour relations officer (In-service Training)

Key Performance Areas and Responsibilities

Administering of grievances and process finalised grievances

Conflict management

Provide support and insight in investigations for disciplinary and grievance procedures

Observations during step 3 and step 4 of the grievance procedure

Sound understanding of Public Service policy and legislative framework

Knowledge of Human Resources functions as well as able to capture data, operate computers and collate administrative statistics

Preparing Induction checklist

Taking minutes in Trade Union meetings

Assist with suggestions to problems

Asset Management-Assess registers, cost control, car inspection and calculation of petrol slips

Station inspection: printing and filing forms after inspection

Make use of MS Word and MS Outlook to respond to e-mails

Updating training files

Reason for Leaving: Contract

Period: 08 May 2017 to 20 June 2018

Company: Old Khaki

Position: Sales Assistant

Key Performance Areas and Responsibilities

Assistant customers identify and purchase products they desire

Service delivery and client orientation

Meeting sales target while ensuring high levels of customer satisfaction through excellent sales service

Resolving customer queries

Maintain outstanding store condition and visual merchandising standards

Analyse own competency and identify gaps for development based on self-analysis, feedback and interaction with Team Leader, colleagues and clients

Keep up to date with product information

Good administration skills

Verify and communicate shortage or overstock of items from suppliers

Solid communication and interpersonal skills

Understanding of sales principles and customer service practices

Friendly, helpful, confident and engaging personality

Reason for Leaving: Contract

Period: 3 July 2018 to 8 December 2018

Company: Anova Health Institute - Delft South Community Health Clinic

Position Administration Clerk

Key Performance Areas and Responsibilities

Administrative functions providing entry-level (basic) support to the office of the Director in respect of standard administration /clerical tasks associated within the respective areas.

Ensure data is accurately updated. Patient clinical notes and laboratory records are treated with confidentiality and made available when required.

Proven knowledge of medical records processes and procedures making use of HIS Clinicom tracking system, inserting, tracking progress and moving fields on databases to maintain records.

Filling completed work in alphanumerical sequence and retrieve files/folders on request.

Attending to and establishing the nature of inquiries /complaints for the general public/officials.

Document and information management and also assisting in the process of populating spread sheets,

Record, capture, store and retrieve correspondence and data. Ensure timeous and accurate collection and submission of statistics

Support function, making sure laid down instruction are followed and efficient office support made available to facilitate the accomplishment of specific deadlines.

Photocopying of documents and attending to switch board and making (Conducting calls to ART patients), receiving telephonic calls, forwarding messages and calls to specific personnel.

Reason for Leaving: Contract

Period: 01 September 2019 to 31 August 2020

Company: South African Police Services (SAPS)

Position: HRD - Monitoring and Evaluation (Internship)

Key Performance Areas and Responsibilities

Maintaining filing system of Monitoring and Evaluation office

Continuously update all files and maintain file register. All emails, telephonic conversations and correspondences documented as proof when needed.

In charge of updating, capturing, organising, safe storing and distribution of POE files to SAPS members

Report writing and editing of important documents

Operate and ensure that office equipment, e.g. Fax machines, scanners and photocopier are in good working order.

Taking minutes during Monitoring and Evaluation meetings and inspection presentations.

Arranging booking of accommodation

Update and maintain the provincial Trainers, Assessors and Moderator’s database storing hard copies of data in an organized manner to optimize retrieval

Retrieve, compile and submit monthly reports on HR related functions

Administrative support to other departments as required, to ensure consistent and efficient processes maintained

Providing professional support service to HRD Provisioning department

Administering and calculation of learner reaction sheets of learners (SAPS members)

Scrutinize routine submissions, reports and make important notes with recommendations for the National office.

Assist in the development and compilation of statistical reports for National Office.

Assisting the Skills Development department administering training processes and course files.

Part of the Recruitment and selection process, scheduling interviews with prospective candidates.

Processing biographic details (fingerprints)

Ensure criminal record screening of shortlisted candidates are collected and filed

Assist in collecting, sorting and capturing of new job applications on the system using PERSAL

Currently

Company: Studio 88

Position: Stock controller/Sales assistant

Key Performance Areas and Responsibilities

Stock management

Manage the flow of stock between delivery and floor

IBT of stock and management of them

Verification of delivery and counting the merchandise

Remove inventory from delivery truck to the store and manage inventory balances.

Responsible for being on the floor of receiving to personally inspect and confirm supply quality and delivery

Make note of damaged inventory

Active participation in inventory audits at other Studio 88 stores scanning and making variance checks for any stock loss

Provide excellent product knowledge to customers

Maintain outstanding store and stock control room conditions

Excellent telephone skills handling customer complaints or requests on products

Replenish stock on shelves and merchandising new products

References:

Sorina Greeffe (Captain)

HRD - Skills Development (SAPS)

021-***-****/083-***-****

Bulelwa Dyantyi

Senior Clerk – Delft South Community Health Clinic

072-***-****

Pulane Mooketsi (Captain)

Senior Personnel Practitioner - Labour Relations Officer (SAPS)

082-***-****



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