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Telesales Customer Service

Location:
Dubai, United Arab Emirates
Salary:
3000
Posted:
July 02, 2022

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Resume:

CESAR CEZAR

adrlsp@r.postjobfree.com

Al Hudheiba, Al Satwa, Dubai, UAE.

058-***-****

OBJECTIVE

To seek a challenging and responsible position in

a large and professional organization where I will have the opportunity to make a positive

contribution to business growth and to achieve

personal development as well as career

advancement.

PERSONAL INFORMATION

Nationality: Filipino

Date of Birth: 19th October 1990

Civil Status: Single

Visa Status: Visit Visa

EDUCATIONAL ATTAINMENT

INFORMATION TECHNOLOGY

Computer Programming

ERC College Of Arts and Tech. Inc.

Bocaue, Bulacan, Philippines

SKILLS

Proficient in Microsoft Office (Word, Excel, Outlook). Customer Service Oriented.

Excellent communication skills.

Punctual, Hardworking and willing to work overtime and even holidays.

Flexible and able to do multi-task.

Fast Learner, Analytical and Dependable.

Honest, Loyal and Goal Oriented.

RECOGNITIONS

Employee of the Month

(Several months)

Best Seller of the Month

(Several months)

Frostino Champion

Character references and certificate are available upon request.

TELESALES REPRESENTATIVE

D ONE PROPERTIES

Office 2002, Maze Tower, DIFC, Dubai

April – June 2022

Duties and Responsibilities:

x Cold calling.

x Advertise property list through different websites such as Property Finder, Bayut, Dubizzle, etc. x Contact potential and existing clients by phone regarding property listing. x Collecting of required documents needed for the listing of units. x Inspections and YieZiQgV VchedXliQg, cRUUeVSRQdiQg WR Whe RZQeU V WiPiQgV. x Engaging good relationship with the clients.

EXPO 2020 – HEAD WAITER

KINGDOM OF BELGIUM PAVILLION

EXPO 2020, Dubai, United Arab Emirates

October 2021 – April 2022

Duties and Responsibilities:

x Provide excellent service for every visitor.

x Take food and drink orders from customers accurately and with a positive attitude. x Coordinates with the events team regarding bookings. x Ensure customers are enjoying their meals and take action to correct any problems. x Manage customer request and complaints.

x Serve all food and drinks to guests a timely manner. TELESALES EXECUTIVE

STONE TREE PROPERTY MANAGEMENT GROUP

IBN Batuta Gate Office, Jebel Ali, Dubai

September 2020 – October 2021

Duties and Responsibilities:

x Generates leads for the Sales Team.

x Contact potential and existing clients by phone to inform them of our company products, services and offers.

x Responsible of closing sales leads over the phone and maintaining good customer relationships. x Cold calling / Outbound calls.

x Enter and update customer information in the database. x GR Whe e[WUa Pile WR PeeW ValeV TXRWa aQd faciliWaWe fXWXUe ValeV. x Keep records of calls and sales and note useful information and send report at the end of the day. HEAD WAITER / HEAD CASHIER

BELGIAN BEER CAFE

Souk Madinat Jumeirah, Dubai, United Arab Emirates December 2015 – August 2020

Duties and Responsibilities:

x Take orders and serve food and beverages to patrons in dining establishment, check with guests to ensure that they are enjoying and satisfied with their meals and take action to correct any problems. x Handling cash throughout the shift.

x Keep up to date with current promotions and new products. x Motivate the team to work hard positively to achieve daily sales target. x Sending Daily Sales Report, Consolidation and Credit Card Reports after every end of shift. x Filing Sales Transactions, Discounts, Admin General and all the records regarding the sales in monthly basis to be sent to the Finance. x ReVeUYaWiRQV: HelSiQg UeVeUYaWiRQ WeaP PeeWiQg Whe clieQW V QeedV aQd e[SecWaWiRQV, setting up and organize bookings.

BARISTA / CASHIER

Emirates Leisure Retail - COSTA COFFEE

Dubai, United Arab Emirates

October 2014 - December 2015

Duties and Responsibilities:

x Providing excellence in making coffee. Ensure a good quality Espresso. x Daily sales updates.

x Handling cash, credit card, and discount transactions. x Responsible in ordering, receiving and organizing of stock. SALES EXECUTIVE / CUSTOMER SERVICE

Cabuchan Group of Company

DFL – DEPARTMENT STORE

Sta. Maria, Bulacan, Philippines

April 2012 – September 2014

Duties and Responsibilities:

x Category Sales Leader

x Encoding of all newly delivered stocks. Proofing or revising of invoices to be sent to the accountant. x Merchandize and Relocating of the display items. Ensuring the correct price and tags for every items. x Retailing and Handling Wardrobes Displays.

x Managing the receiving and restocking of stocks. Quality and Quantity checking of delivered items. x Ensuring all items is having accurate counts in inventory.



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