Data Entry Customer Service

IS

OBJECTIVE

Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.

SKILLS

20+years experience in customer service and Care taking. From answering phones, scheduling, data entry. To bathing, feeding, filling and distributing meds, and scheduling and taking clients to appointments.

Quality control training employees. Phlebotomy. Rooming patients. Taking vitals. Documenting in medical files.

ILEEN L. SICKELS

6304 SW 10TH ST. DES MOINES, IA 50315

PHONE – 515-***-**** EMAIL - ***********@*****.***

EXPERIENCE

STORE MANAGER •THE BEAN & LEAF CAFE•NOV 2020 – PRESENT

Cleaned and prepped both locations to be ready to open to public. Interviewed and scheduled employees. Ordered paper goods and food items needed in café. Worked all administrative areas for the company. Event coordinating. Worked all areas in the café.

DESIGNATED TRAINER/ PHLEBOTOMIST •OCTAPHARMA PLASMA• JAN 2018 – JULY 2019

Trained new employees and did recerts with existing employees to make sure everyone knew procedures per our Quality control group. Was a Lead Phlebotomist on the floor. Connected and disconnected patients to the machines. Worked in front office doing vitals and labs to make sure patient we healthy enough to donate.

EDUCATION AND VOLUNTEER OR LEADERSHIP

GED • JUN 2003 • DMACC

DIPLOMA MEDICAL ASSISTING/ AA LIMITED RAD• JUN 2007 • VATTEROTT COLLEDGE

GOODER BETTER – A nonprofit organization my friends and I have been working on opening. Our mission is to be able to help people with everyday problems that do not qualify for gov assistance.

REFERENCES

Monica Schaff – Team Lead CSR - 515-***-****

James VanGundy – Gooder Better – 515-***-****