Safety Officer Customer Service
Resume:
Thando Jele
Lonehill, Johannesburg
***********@*****.*** +27-81-209-****
WORK EXPERIENCE
Mzilankala Development Security Services - Gauteng, South Africa Administrative Officer January 2019 – Present
● Assisted with payroll on a regular basis for 10+ employees.
● Compiled weekly departmental reports to present to management.
● Set up weekly meetings for management, writing agenda and meeting minutes.
● Entered customer information and updates in company database system to track leads interactions and sales opportunities.
● Performed calculations in employee working hours daily and updated timesheets accordingly.
● Prepared and assisted with administrative documentation. Apple iStore - Gauteng, South Africa
Sales Consultant July 2017 – December 2018
● Exceeded monthly sales goals by leveraging strong customer service and relationship marketing skills.
● Handled credit and debit card payment processing to complete purchasing experience.
● Received, checked-in and stocked merchandise throughout store and helped maintain store inventory levels.
● Assisted & educated customers on products and promotions to enhance sales.
● Built and maintained relationships with peers and upper management to drive team success. Castelo Shoes - Gauteng, South Africa
Junior Sales Assistant March 2017 – July 2017
● Provided sales and customer service assistance to walk-in customers
● Restocked, arranged and organized merchandise in front store to improve product sale.
● Provided high level of feedback to management.
● Reduced stock loss effectively.
● Maximized turnover, driving customer service & stock control.
● Applied knowledge of excellent customer service to drive sales. SKILLS
● Administrative duties
● Customer service driven
● Deadline focused
● Excellent attention to detail
● Multitasking
● Organized management skills
● Sales Problem resolution
● Project management
● Resilient numerical skills
● Sales strategies
● Systematic approach
● Technical aspects of commerce
● LANGUAGES: Fluent in English, isiZulu, Conversational Proficiency in isiXhosa
EDUCATION
Varsity College Sandton December 2015
Higher Certificate in Business Practice
REFERENCES:
Mahlodi Mabopha
Mzila Security Services
Safety Officer
Wandile Dladla
Apple iStore
Store Manager
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