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Customer Service Guest

Location:
Los Angeles, CA
Posted:
July 01, 2022

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Resume:

Ryan Noel

Los Angeles, CA *****

adrlhn@r.postjobfree.com

+1-561-***-****

Authorized to work in the US for any employer

Work Experience

Bartender

Ten Five hospitality - Los Angeles, CA

September 2021 to Present

• Mixing, garnishing and serving alcoholic and non-alcoholic drinks according to company specifications

• Keeping the bar stocked and clean while always providing friendly and attentive service

• Taking inventory/ requisition and ordering supplies to ensure bar, shelves and low boy refrigerators are well-stocked

• Handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register.

• Making specialty syrups and batches for specialty cocktails, freshly cutting fruit daily, setting up frosé, and setting up wells

Server

The Sit Down - Los Angeles, CA

February 2019 to Present

• Ensured high guest check averages by suggesting and selling additional food and beverage items.

• Encouraged and recommended fine wine sales based on menu offerings

• Skillfully anticipated and addressed guests' service needs, making their dining experience exceptional and memorable

• Effectively communicated with kitchen staff regarding customer allergies, dietary needs, and other special requests

• Fulfilled closing duties, including restocking items and reconciliation of the cash drawer Server/Bartender

Hotel Indigo - Los Angeles, CA

November 2019 to March 2022

• Lead server selling the most specialty cocktails for the month of January and February

• Sold the most bottles of Rosé during Valentines Day

• After just 3 months, I have already trained 1 server and 1 Busser

• Retained knowledge about the history of the restaurant as well as preparation of menu items and even further ingredients

• Trained and learned classic cocktails as well as specialty cocktails Server

Headwaters PDX/Heathman Hotel - Portland, OR

December 2017 to December 2018

• Trained new waiters on guest service expectations, safety procedures, proper food handling, menu items and open/closing duties

• Monitored dining floor for optimal guest service and experience

• Respond to customers inquiries and resolved issues promptly

• Accurately recorded orders and assisted team members to serve food and beverages that exceeded guests' expectations

Server

The Southern Public House - Tallahassee, FL

January 2016 to January 2017

• Delivered exceptional and friendly service to customers in a high-volume atmosphere

• Monitored dining room to ensure optimal guest experience

• Answered customer inquiries and resolved issues promptly

• Consistently adhered to quality expectations and standards Server

Jasmine Café & Lounge - Tallahassee, FL

May 2014 to December 2015

• Operated espresso bar

• Greeted/sat guests, and fulfilled customer inquiries

• Processed customer payments by cash, debit, gift and credit card

• Closed register tills and recorded and calculated deposits and change for the next morning

• Secured and delivered bank deposits, as well as made withdrawals for proper change in the tills Server

Education

B.S.

Florida State University

Skills

• Customer Service

• Server

• Sales

• POS

• training

• Bussing

• Food handling

• Food service

Certifications and Licenses

food handler certificate

Los Angeles County Alcohol Certification



Contact this candidate