Nancy Gordon
Executive Assistant, Office Manager, Medical Receptionist
Boca Raton, FL 33487
*************@***.***
• Manage Sales Team
• Correspondence
• Train new hires
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Authorized to work in the US for any employer
Work Experience
Ancillary Secretary
Eisenhower Medical Center - Rancho Mirage, CA
December 2016 to June 2017
Answer phones
Confirm appointments
Assemble patient medication lists together with medical bracelet Enter demographic information
Manager
Hearing Aid Specialists, Inc - Northridge, CA
April 2010 to December 2015
Schedule appointments
• Greet Patients
• Maintain Database
• Bill Insurance
• Order Supplies
• Prepare Fed-x, UPS Shipments
• Attend Health Fairs
• Monthly Mailings
• Schedule Staff Meetings
• Answer incoming emails
• Resolve collections
Administrative Assistant, Property Manager
Condominium & Community Specialists - Van Nuys, CA 2007 to 2010
Answer and route incoming calls
• Schedule maintenance calls
• Answer Customer Complaints
• Prepare Monthly Meeting Agendas
• Coordinate Property Inspections
Manager, Operations & Special Projects
Video Software Dealers Assn - Encino, CA
1995 to 2006
Plan, Maintain Group Meetings- Specifically- planned cruise with travel arrangements for members located throughout the United States
Staff and Coordinate travel for Annual Trade Show
Coordinated a myriad of national regional workshops and seminars Staffed booth at VSDA Trade show and chapter events and always achieved a high success rate in selling memberships.
Supported marketing efforts and coordinated the financial needs of the chapters by auditing check requests and assisting in direct mail to market event I take the time and effort to respond to member calls by getting answers to their questions and pointing them in the right direction.
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Education
Some college
Skills
• FileMaker
• Medical Receptionist
• Event Marketing
• Medical Scheduling
• Property management
• Negotiation
• Customer service
• Microsoft Office
• Administrative Experience
• Office Management
• Event Planning
• Medical Office Experience
• Medical Billing
• Personal Assistant Experience
• Leadership
• Medical Records
• QuickBooks
• EMR Systems
• Filing
• Organizational skills
• English
• Insurance Verification
• Epic
• Microsoft Outlook
• Writing skills
• Medical terminology
• Communication skills
Additional Information
Computer Skills:
1. Microsoft Word, Excel, Filemaker Pro, Outlook
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