TERENCE OSNER
***** *********** *****, ******, ** 80134 • 303-***-**** • adrldr@r.postjobfree.com
Professional Summary
Adaptable and creative Instructional Designer offering 10+ year background designing various learning materials, e-learning courses, and program plans. Tracks and analyzes instructional programs, develop measures to identify performance strength, and coordinates the production of training materials. Comfortable managing multiple tasks in a deadline-driven, dynamic environment. Ability to simplify technical content into easy-to-understand language. Experience
Verizon
Contract Instructional Designer, 11/21 – Present
Remote
• Attended design and development meetings for Talent Works
• Designed and developed Financial Acumen courses for Level 6 leadership
• Used Studio to create learning content/training for Public Sector new hires
• Developed new online New Hire courses using Studio
• Used Allego to review, edit, and publish videos
• Used Google Suite to create documents, spreadsheets, communications State of Colorado CDHS
Contract Instructional Designer, 08/21 – 10/21
Remote
• Attended weekly design and development meetings
• Developed new online courses using Articulate Storyline 360 and Rise applications
• Reviewed existing courses for course consistencies and learning standards
• Used Camtasia to develop video interactions for eLearning courses TTEC Services Corporation, Inc.
Contract Instructional Designer, 3/2021 – 6/2021
Remote
• Attended project team meetings to provide regular status updates activities.
• Created ancillary content and learning tools for support groups.
• Developed four detailed course outlines for user groups and eLearning courses.
• Performed Quality Analysis on course documents and ancillary materials.
• Added narration documents for five eLearning courses. Senior Instructional Designer, 11/2018 to 05/2020
Strive Communities Greenwood Village – Colorado
• Assessed, designed, and developed e-learning courses for Community and Regional managers.
• Created interactive lessons in Yardi Aspire to support the online learning curricula, including HR, OSHA, and EEOC compliance courses, as well as accounting and managerial courses.
• Managed the Yardi LMS for courses, including administration of new hires, course assignment, and resolving course errors for users
Ground/Online Faculty – Certified Advanced Facilitator, 07/2000 to 08/2018 University of Phoenix – Denver, CO
• Advised students in academic matters to improve successful course completion.
• Facilitated university courses for graduate students, including professional communication and research courses.
Instructional Designer, 10/2015 to 07/2018
Education Affiliates – Greenwood Village, Colorado
• Created interactive lessons (Articulate Storyline) to support the online and blended-learning curricula, including general education, business, and medical courses for nursing students.
• Developed course components including assignments, quizzes, exams, links to external content, and other materials.
Application Proficiencies
• Google Applications: G-Suite applications, including Gmail, Docs, Chat, Drive, Calendar
• MS Applications: MS Office Suite, Excel, MS Teams, PowerPoint, Outlook, Publisher, Skype, SharePoint, and Visio
• Other: ADDIE process. Adobe: Acrobat, InDesign, Photoshop; Allego, Articulate, Audacity, Black Board/Cornerstone LMS, Camtasia, Captivate, Concur, Jing, Prezi, Slack, SCORM compliance, QR Code, SharePoint, Snag-it, Storyline 360, Studio, Vimeo, Yardi Aspire Education
School Degree GPA
University of N. Colorado BA – Physics 2.8
University of Hawaii MA – Education 3.8
Additional Related Experience
• Avaya/Accenture Learning – Instructional Designer Senior Analyst
• DISH Network Corporate – Instructional Designer
• National Environmental Health Association – Senior Advisor/Program Manager