Michelle Orlowski

Dallas, TX – 214-***-**** – adrldq@r.postjobfree.com

Objective

• I’m looking to bring my strong work ethic and customer service skills along with technical savviness in applications such as Word, Excel and Outlook to an entry-level position where I can best contribute to the success of an organization.

Education

COURT REPORTING INSTITUTE OF DALLAS 1993

• Related coursework: Legal and Medical Terminology, Typing, Transcription, Proof-Reading THE ALEXANDER SCHOOL 1991

• High School Diploma

Skills & Abilities

TIME MANAGEMENT

• As a full-time caregiver for several family members, I was responsible for ensuring medications were given timely and accurately. I also managed doctor appointments, kept track of medical history logs, home health care needs and made sure prescriptions were refilled timely. CUSTOMER SERVICE

• While working as a delivery driver, I acquired excellent customer service skills. I was responsible for ensuring order accuracy and professional communication to ensure customer satisfaction throughout the delivery process. While working remotely from home giving surveys, I interact with people all over the country.

PROBLEM SOLVING

• My experience as a caregiver and delivery driver have both required analytical problem-solving skills. This has also helped me become adaptable and flexible to changing working conditions. I’m also level- headed and deadline driven. Working as a pollster it is my responsibility to keep people engaged and interested in giving opinions.

ATTENTION TO DETAIL

• My work background has helped me develop strong attention to detail in both caregiving and as a delivery driver. Order accuracy is a top priority as a delivery driver. As a caregiver I had to make sure prescriptions were correct and ensure medications were given on time. Working with polls I have to make sure I do everything verbatim, including, but not limited to recording verbose answers. 2

Experience

INDEPENDENT CONTRACTOR/DELIVERY DRIVER APRIL 2017-PRESENT

• Delivery driver and Independent Contractor with various platforms such as DoorDash, UberEats, Favor, GrubHub, and Shiftsmart. Responsible for ensuring order accuracy and customer communication utilizing smartphone application platforms.

FAMILY CAREGIVER MARCH 2006-AUGUST 2020

• Responsible for taking care of multiple family members with terminal illnesses. I have experience in managing home health care, prescription medication management, appointment scheduling, giving surveys, customer service, and transportation

CONTRACT MEDIA TRANSCRIPTIONIST BUCKNER & COMPANY MAY-OCTOBER 2005

• Transcribed audio and visual media into text documents. ADMINISTRATIVE ASSISTANT DALLAS PHYSICAL THERAPY CENTER MAY 1994 – MAY 2005

• Administrative management duties in a fast-paced physical therapy office. Responsibilities included receptionist, phone operator, data entry of patient records, and customer service. References available upon request.