JADEN STAPLER

Cell: 832-***-****; adrlcu@r.postjobfree.com

Summary:

To attain a position with an organization and team-oriented business that promotes my customer service aptitude while expanding company-wide knowledge to meet office-oriented goals. I would like to work for a company that will enhance the skills I already have as well as provide the opportunity for personal and professional growth and advancement opportunities. Skills:

Operational Excellence, Knowledge Management, PowerPoint, Word Processing, Excellent Communication, Excel Spreadsheets, Excel and Outlook, Customer Service, Ten Key by CRM and Receiving, Logistics, Team Management, Stocking, and Inventory Control. PROFESSIONAL EXPERIENCE:

Nordstrom Rack — Sugar Land, TX Sep 2021 - May 2022 Sales Associate

Assist customers in finding the correct products for their wants/needs

Assist in cashiering duties

Work with/assist in leading a team throughout store closing procedures

Oversee store redesign projects, merchandising, and product placement to drive customer engagement and sales

Maintain general upkeep of store/products

Sort products by color, sizing, and design

SLG System Inc. — Houston, TX May 2021 - Aug 2021

Warehouse Lead

Perform other duties as assigned by the General Manager / Operations Manager

Assists with assigning, directing, and monitoring the work of all team members

Monitor KPI's and make operational adjustments to reach short term goals

Work with other department managers to keep operation running efficiently and smoothly

Oversee the work processes and procedures of receiving including the assignment of tasks or apportionment of work to be done by the receiving team member(s)

Assist in administrative tasks, such as the handling and preparation of paperwork

Consult with management to clarify department priorities, identify problems, and suggest changes for improvement

The Home Depot — Houston, TX Feb 2020 - May 2021

Customer Service Lead

Responsible for basic cashiering duties (checkouts/returns),

Supervise various store orders and deliveries along with fulfillment and store restocks.

Strive for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues.

Mentored junior members, providing guidance on department expectations and duties.

Memorized the company’s product offerings; contributed to a 12% sales increase for the quarter by communicating product benefits and providing excellent service.

Ensured customers were satisfied with every part of the flooring experience, from initial greeting through order completion.

Bath & Body Works — Sugar Land, TX Nov 2019 - Jan 2020 Floor Associate

Responsible for greeting and aiding customers in the store with product selection.

Promote and advertising store products while staying up to date with our latest sales.

Managing the cash register and assisting customers at checkout.

Managed inventory control count by stocking and restocking shelves and tables and restocking off-site storage units.

Subway — Missouri City, TX August 2017 - Jan 2018

Sandwich Artist

Consistently provide friendly guest service and heartfelt hospitality.

Promptly and empathetically handled guest concerns and complaints

Demonstrated integrity and honest while interacting with guest, team members and managers

Greeted customers and provide excellent customer service.

Maintained high standards of customer service during high- volume, fast paced operations.

Prepared variety of foods according to customer’s orders or supervisors’ instructions.

Placed food trays over food warmers for immediate service or stored them in refrigerated storage cabinets.