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Customer Service Office Executive

Location:
Kalamboli, Maharashtra, India
Posted:
July 04, 2022

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Resume:

Jestin Thankachan

Air & Space Operations Specialist (flight Operations)

• Email: adrl9q@r.postjobfree.com • Phone: +918*********

• Location: Mumbai, India • Nationality: Indian

Actively Looking Willing to relocate 4 years

To seek a role in a company where I can contribute my ideas and be mentored towards a successful career and to Create value for my prospective employer through my dedicated and diligent efforts

• Navitaire • AutoCAD • Contact • Customer Service • App Store (IOS) • Android (Operating System) • Flipkart

• Aviation • METAR • Sales • Microsoft Excel

Current Salary £30k

Professional Experience

Trainer In Etisalat in Serco Global Service — Mumbai, India (01 Jan 2012 to 01 Jan 2014) Voice Process-UAE

·To provide system and Product Knowledge to newly joined employees. 809-***-****/937-***-**** . To Conduct Daily and Weekly briefing with regards to productivity Scores and Quality.

Customer Service Executive in Aramex India pvt ltd — Mumbai, Maharashtra (01 Jan 2015 to Present) To Validate and maintain KYC, arranging of pickup and drop of the shipment across India Mumbai, Maharashtra . Maintaining and monitoring of Monthly Sales

·Experience in Handling Clients in e- commerce (Amazon, e-bay, Flipkart) Skills Interglobe Aviation- Indigo Airlines Android/iOS, Microsoft Customer Service Executive-Ramp Excel, Navitaire, GoNow,

·Verify and inspecting passenger Documents AutoCad Making reservation, Assisting passenger with check- in of luggage.

·Prepare Flight Papers for crew including Flight Plan, Metar, Passenger list and SSR Languages report.

·Handlingof Passengers (MissedFlights) English, Malayalam, Hindi, reaccomadate to alternative Flight, providing Marathi of Hotel Pickup and Drop.

·Conduct Daily shift briefing.

·Coordinationbetween internal Departments like Catering, Cabin Grooming, Fueling and to Interest prioritise the task and manage the turnaround Football, Travelling of an aircraft from arrival to departure before Schedule Time of Departure. Academic Qualifications

Diploma In Advance (2018)

SPEEDJET AVIATION -GULF — Mumbai, Maharashtra

Hsc (2011)

Mumbai University — Mumbai, Maharashtra

Ssc (2009)

Jestin Thankachan - Page 1/2

Mumbai University

Diploma in civil draftsman and architecture (2014) Transit-Mumbai — Mumbai, Maharashtra

Languages

Marathi Professional

Malayalam Professional

Hindi Professional

English Professional

Hobbies & Interests

• Travelling • Soccer

Jestin Thankachan - Page 2/2



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