Project Assistant Service Representative

OLUWATOBI DAHUNSI

******************@*****.*** +234**********

Professional Summary

Accomplished handling file and document management and inventory allocation. Proficient in maintaining stringent financial controls and timelines. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Talented Project Assistant with 2 years of experience completing projects. Completes tasks quickly and accurately. Diligent in communicating proactively to convey project status. Skills

Confidentiality and Data Protection

Ease with Computers and Technology

Database and Client Management Systems

Office Equipment Operation

Multitasking and Time Management

Document and File Management

Ms Word and Excel

Google software packages

Data visualization

Work Experience

Project Assistant ALTARA LTD

IBADAN, OYO STATE - June 2020 - Current

Created and updated records and files to maintain document compliance.

Produced letters and memoranda to inform stakeholders of business decisions.

Communicated details of new assignments and managed employees throughout project.

Provided assistance with preparation of project-related reports, manuscripts and presentations

Offered technical support and troubleshot issues to enhance office productivity.

Tackled array of tasks under watchful eye of project manager.

Sorted, opened and routed mail and deliveries to meet business requirements.

Conducted research to assist with routine tasks and special projects. Project Intern ALTARA LTD

IBADAN, OYO - November 2019 - May 2020

Created and updated records and files to maintain document compliance.

Produced letters and memoranda to inform stakeholders of business decisions.

Provided clerical assistance to senior project staff.

Acquired knowledge of industry trends and developed solutions and strategy through effective research.

Collaborated with customers to collect requirements and determine any issues of concern.

Collaborated with senior leaders to create job bids for new projects.

Managed client communication distribution during ongoing projects. Customer Service Representative SEAP microfinance Lagos, LAGOS - November 2018 - October 2019

Provided primary customer support to internal and external customers.

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Answered customer telephone calls promptly to avoid on-hold wait times.

Collected and analyzed customer information to prepare product or service reports.

Offered advice and assistance to customers, paying attention to special needs or wants.

Clarified customer issues and determined root cause of problems to resolve product or service complaints. Education Summary

Bachelor of Science: Accounting and Business Management, 11/17 BOWEN UNIVERSITY - OSUN STATE

Sporting and social media engagement

I love to watch sport and also participate in social media engagement to keep myself updated on trends.

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