Ashley Morrow

Carrollton, TX *****

214-***-****

adrkyp@r.postjobfree.com

SUMMARY AND OVERVIEW

Efficient and reliable Customer Service Representative with 4+ years of experience in call center and hospitality service. Adept at handling a heavy workload while consistently resolving customer issues smoothly and quickly. Able to provide clear customer service and problem-solving expertise to benefit your company and your customers in a timely manner.

EDUCATION AND CERTIFICATIONS:

University of North Texas 2019 – Present

Pursing double major Bachelors degree in Photography and GraphicDesign State-Certified Florist 2018

RELEVANT EXPERIENCE:

CityVet 05/2021 – 05/2022

Client Service Specialist

● Answer phones and help clients set up appointments Fill prescriptions

● Stock waiting room area

● Organize receipts and files

● Check in clients and go over necessary information according to appointment Red Knight Solutions 11/2019 – 06/2020

Social Media Consultant

● Developed Social Media strategy

● Create effective and exciting content

● Monitored social media presence

● Increased brand awareness

● Management of social media content

Walt Disney World 08/2017 – 01/2018

Cast Member/Sales Associate

● Socialize and sell food to park guests

● Trade pins with guests

● Stock, clean, and organize park food stands

● Work cash registers

● Fill orders quickly and efficiently

● Regularly check food quality with thermometers

● Count inventory and cashier drawers

Vertitx 03/2015 – 06/2015

Call Center Representative

● Punctually answer phone calls

● Give excellent customer service while assessing caller’s needs

● Extensive knowledge on ticketing computer program

● Find tickets according to customer’s requests

OTHER EXPERIENCE:

Pet Sitter 06/2015 - Present

Balloons Everyday 01/2020 – 04/2021

Nanny 08/2018 – 12/2020

Happily Ever After Parties 11/2015 – 07/2017

I Like Big Bundt’s 07/2015 – 12/2015

Flowerama 06/2014 – 05/2015

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