Media Consultant Customer Service
Resume:
Ashley Morrow
Carrollton, TX *****
**********@*****.***
SUMMARY AND OVERVIEW
Efficient and reliable Customer Service Representative with 4+ years of experience in call center and hospitality service. Adept at handling a heavy workload while consistently resolving customer issues smoothly and quickly. Able to provide clear customer service and problem-solving expertise to benefit your company and your customers in a timely manner.
EDUCATION AND CERTIFICATIONS:
University of North Texas 2019 – Present
Pursing double major Bachelors degree in Photography and GraphicDesign State-Certified Florist 2018
RELEVANT EXPERIENCE:
CityVet 05/2021 – 05/2022
Client Service Specialist
● Answer phones and help clients set up appointments Fill prescriptions
● Stock waiting room area
● Organize receipts and files
● Check in clients and go over necessary information according to appointment Red Knight Solutions 11/2019 – 06/2020
Social Media Consultant
● Developed Social Media strategy
● Create effective and exciting content
● Monitored social media presence
● Increased brand awareness
● Management of social media content
Walt Disney World 08/2017 – 01/2018
Cast Member/Sales Associate
● Socialize and sell food to park guests
● Trade pins with guests
● Stock, clean, and organize park food stands
● Work cash registers
● Fill orders quickly and efficiently
● Regularly check food quality with thermometers
● Count inventory and cashier drawers
Vertitx 03/2015 – 06/2015
Call Center Representative
● Punctually answer phone calls
● Give excellent customer service while assessing caller’s needs
● Extensive knowledge on ticketing computer program
● Find tickets according to customer’s requests
OTHER EXPERIENCE:
Pet Sitter 06/2015 - Present
Balloons Everyday 01/2020 – 04/2021
Nanny 08/2018 – 12/2020
Happily Ever After Parties 11/2015 – 07/2017
I Like Big Bundt’s 07/2015 – 12/2015
Flowerama 06/2014 – 05/2015
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