Business Analyst Scrum Master
Resume:
W. G TIRON PRASAD
Colombo, Sri Lanka
*******@*****.*** / *******.******@*****.***
https://www.linkedin.com/in/tiron-prasad-b1924637/ BUSINESS ANALYST/SCRUM MASTER/PROJECT MANAGER
Senior IT professional with over 16 years of experience in business analysis and software launch assurance consultancy across diverse organizations. Acknowledged by the senior management and other stakeholders for consistently rendering superior quality service across the professional career. Seeking challenging assignments with a reputed organization to utilize acquired skills in accomplishing organizational growth objectives
CORE SKILLS
Strategy Planning
Business Analysis
Software Launch Assurance
Scrum Methodologies
Project Management
SLA Compliance
Resource Optimization
Client Interaction
Training & Development
Team Leadership
EXECUTIVE SUMMARY
• Skilled in defining IT strategies to match with organizational business objectives. Conduct root cause analysis on potential business impact related to change.
• Implement various service improvement plans/ budgetary controls for enhancing existing business processes as well as maintaining consistent cash flow and meeting financial expectations from the assigned projects.
• Define and maintain standards for the project management team using the Scrum guidelines, Quality Standards, and Company requirements.
• Proficient in managing multiple projects through task, milestone, and objective tracking along with metric reporting.
• Highly organized and client-focused, having outstanding skills in interacting with clients, understanding their requirements, and accordingly devising customized solutions, thereby maintaining complete client satisfaction and creating repeat business opportunities.
• Proven ability to lead and motivate large cross-functional and multi-cultural teams to maximize productivity, ensuring technical solutions meet business requirements.
PROFESSIONAL EXPERIENCE
Dialog Axiata PLC, Colombo, Sri Lanka
Consultant (Business Analyst & Software Launch Assurance) Jun 2014 – Present Engineer (Radio Network Planning & Optimization) May 2005 – Jun 2014 Responsibilities:
As Consultant (Business Analyst & Software Launch Assurance)
• Involved in preparing and presenting the Project Management Life Cycle documentation, conducting project meetings, and circulating project updates.
• Collaborate with the internal and external stakeholders in identifying and resolving project risks and issues aimed at ensuring seamless implementation.
• Prepare and present the Functional Requirement Specification (FRS). Define and implement best practices and guidelines for software launch.
• Define test cases and acceptance criteria. Check and confirm operation processes and workflows including creating project update reports and dashboards.
• Set up and maintain quality assurance guidelines for new development. Prepare and present project update reports and dashboards to enable senior management decision-making. As Engineer (Radio Network Planning & Optimization)
• Planned and implemented radio frequency and optimization in the telecommunication network. (2G/3G/4G). Assessed various components including plans, maps, and survey report to ensure efficient project planning
• Prepared cost estimates for equipment, materials, and labor to ascertain the economic feasibility of the projects. Projects:
• MY Dialog Service App, 2015 – 2018 using Android / iOS
• Dialog retail HUB, 2017 – 2021 using Android App
• DIalog CRM development, since 2018 using Web Application
• Dialog customer onboard automation, Since 2020 using Web Application EDUCATION
• Business Analyst Master’s program, Simplilearn Americas, Inc. Jun 2021
• Master of Business Management, University of Colombo, Colombo, Sri Lanka Jan 2019
• Associate degree of Electronic and Telecommunication, University of Moratuwa, Colombo, Sri Lanka Feb 2004 TRAINING AND CERTIFICATIONS
• Agile Scrum Master, Simplilearn, 2020
• Certified Business Analysis Professional (CBAP®), Simplilearn, 2020
• Certified Usability Analyst (CUA), HFI (Human Factor International), 2016
• Project Management Professional (PMP®), PMP® Number: 1881844, PMI, Washington, US, Dec 2015 PERSONAL DETAILS
• Date of Birth: 14 Mar 1979
• Nationality: Sri Lankan
• Languages Known: English and Sinhalese
• Passport Details: N9236271 valid till Dec 2031
• Address: No389/A/1, Udugampola, Gampaha, Sri Lanka
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