Sales Manager

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SEAN RUSSO ACCOUNT EXECUTIVE

Harleysville, PA 19438 484-***-**** *********@*****.***

PERSONAL STATEMENT

I am an on-site client care specialist with over 20 years of broad experience in operations management, account management, sales, subcontracting and Department of Health regulatory compliance. I am proud of my ability to turn neglected and inactive accounts into loyal, revenue generating accounts that upgrade service options and renew service agreements. Driven by high ethical standards, strong communication and interpersonal skills and a desire to achieve and contribute, I have a been successful at strategic account planning, being a trustworthy team player and delivering quality goods or services to my customers. EXPERIENCE

COCA-COLA CORPORATION, Philadelphia, PA 2008-2020

Account Manager

Applied interpersonal skills to build a loyal customer base by learning and understanding the needs and goals of each customer and providing solutions to achieve mutual success.

Exceeded quarterly sales goals consistently.

Managed a customer base of 416 accounts through regular face-to-face contact to replenish products in accordance with par levels.

Introduced and promoted new products from the Coca-Cola portfolio to support national product rollouts and increase product variety and availability at retail outlets.

Secured continued business by building and maintaining trusting relationships with owners and managers of multiple account types.

Generated new relationships to increase customer base via networking, cold calling and following up on company generated leads.

US MAINTENANCE, Norristown, PA 2006 - 2008

National Account Manager

Facilitated property maintenance for 150+ national locations for accounts such as Target Corporation, Mervyn's, Rite Aid Corporation, Yellow Transportation, and USF Bestway. Procured and managed property management contractors. Oversaw budget and increased margin by effectively negotiating with both client and contractor.

Secured landscaping, lot striping, snow removal, janitorial and parking lot sweeping sub-contractors by attracting them to in-house business development and client management.

Earned continual rollouts by effectively completing a parking lot striping project for Target.

Assumed management of 25 Target distribution centers averaging 4-500-acres, 1 million square feet each with very specific property specifications.

Performed a per location evaluation in three weeks that required terminating under-performing contractors, negotiating lower fees and broadening scope of work to meet Target’s smaller budget.

Maintained customer satisfaction through weekly follow up calls to management.

Returned the best marginal increase (23%) of 17 National Account Managers. 2 of 2

EINSTEIN BROS BAGELS, Springfield, PA 2004 - 2006

General Manager

Fully responsible for P&L in a busy retail location with 20 employees ranging from food preparation to maintenance and administrative support.

Increased sales from $9,200 per week to $12,700 per week.

Hired, trained, scheduled, supervised, and motivated staff to be productive by promoting accountability and improving morale with recognition.

Increased product quality by educating employees on portion, shrink, spoilage and cash controls.

Ensured compliance with all governing agencies regarding sanitation and safety.

Successfully generated corporate catering accounts through cold calling and networking. OUTBACK STEAKHOUSE, Springfield / Wilkes-Barre, PA 2001 - 2004 General Manager

Managed daily operations, a $1.9 million annual budget, and a staff of 40 in a busy retail restaurant.

Selected in 2002 to reverse financial loss at Montgomeryville location due to high turnover among kitchen managers and high food costs; achieved record high profits and record low turnover.

Increased sales, taking Springfield from the chain’s 3rd largest in the world to 2nd largest.

Administered the procurement of food, liquor, beverages and dry goods.

Promoted from Kitchen Manager to General Manager in 2003. TRISTATE SEAL COATING, Chalfont, PA 1995 - 2001

Sales Associate

Sold seal coating services to residential and commercial properties.

Generated leads through trade shows, cold calling, door-to-door solicitation and networking.

Established relationships with clients, surveyed properties, and submitted estimates. EDUCATION

MONTGOMERY COUNTY COMMUNITY COLLEGE, Blue Bell, PA Hotel/Restaurant Management

PA LIQUOR CONTROL BOARD

Certified R.A.M.P.

Serve Safe Certified

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