MINNIE STROZIER
Powder Springs, GA *****
*********@*****.*** / 678-***-****
SUMMARY
Cordial Patient Access Representative with 10-year track record of successfully handling busy medical office & emergency room tasks to serve diverse populations. Career-minded and organized professional skillful in maintaining patient accounts, arranging immediate medical care and verifying insurance claims. Familiar with medical and clinical terminology coupled with proficiency in MS Office.
SKILLS
Friendly, Positive Attitude
Customer Service
Multitasking and Organization
Registration and Admissions
Scheduling Diagnostic Procedures
Insurance Company Knowledgeable
Registration and Scheduling
Advanced training in EPIC
CPT & ICD-10
Medical Terminology
Onesource
EXPERIENCE
Patient Access Specialist II / WellStar Kennestone Hospital - Marietta, GA 04/2004 - Current Applied HIPAA privacy and security regulations while handling patient information. Verified demographics and insurance information to register patients in computer system. Organized and maintained records by updating and obtaining both personal and financial information from patients.
Obtained necessary signatures for privacy laws and consent for treatment. Applied knowledge of payer requirements and utilized on-line eligibility systems to verify patient coverage and policy limitations.
Processed patient responsibility estimate determined by insurance at pre-registration. Obtained health, financial and religious information from patients at time of admission. Communicated financial obligations to patients and collected fees at time of service. EDUCATION AND TRAINING
High School Diploma
William M Raines High School - Jacksonville, FL
Some College (No Degree): Business Administration
Jones College - Jacksonville - Jacksonville, FL
CERTIFICATIONS
Certified Patient Account Representative, HFMA - 2020 Certified Revenue Cycle Representative, HFMA 2020
MS