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Customer Service Safety Coordinator/ Janitorial account manager

Location:
Dayton, OH
Posted:
June 30, 2022

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Resume:

Walita Reynolds

*** ******* ***

Dayton,Ohio ****7

Main: 937-***-****

EMPLOYMENT OBJECTIVE

Seeking an opportunity to utilize training, management skills, communication, and leadership abilities to enhance the success of your organization.

SUMMARY OF EXPERIENCE

* Ability to work well under pressure.

* Detail-oriented and accurate.

* Ability to master and integrate all aspects of business operations.

* Effectively motivate others on all levels in the achievement of individual and organizational goals. EXPERIENCE

Grandview Hospital, Dayton, Ohio

Environmentalist 2007-2012 Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels, hospitals, contracts and restaurants, in a clean and orderly manner. Duties include making beds, cleaning rooms, vacuuming, removing trash, dusting, and restroom detail.

Clydette's Daycare, Dayton, Ohio

Janitor/Caregiver, 2005 2014

Care for family members during her period of incapacitation. Providing companionship, personal care and help in adjusting to the new lifestyle. Administer bedside and personal care, such as ambulation and personal hygiene assistance. Perform housekeeping duties, such as cooking, cleaning, washing clothes and dishes, and running errands. Transport clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle. Aetna Integrated Services, Dayton Ohio

Team lead / janitor, 2015-2017

Perform day porter duties and order supplies as needed, also communicate with building manager and update janitorial duties when needed.

Goodwill Easter Seals Miami Valley, Dayton, Ohio

Account Manager, 10-2017- 1-2019

Manage 13 people daily job task, Order

supply and manage equipment upkeep. Operate Kronos, Microsoft Word, Excel, Outlook, Paycor, Ceridian. Train MRDD staff and administer Job safety Training. Using leadership skills to resolve any conflicts with employees. Resolve customer complaints and meet their scope of work. Alpha & Omega building services

Sanitizer2020--still here

sanitize and disinfect all touch points

communicate with customers.

American Building Maintenance, Dayton, Ohio

General Cleaner, 1993 - 2005

American Building Services, Dayton, Ohio

Account Manager, 1992 - 2001

Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services. Quote prices, credit terms and other bid specifications. Resolve customer complaints, and answer customers' questions regarding policies and procedures. Acquire, distribute and store supplies. Plan, administer and control budgets for contracts, equipment and supplies, hiring, and payroll. Oversee construction and renovation projects to improve efficiency and to ensure that facilities meet environmental, health, and security standards, and also comply with OSHA regulations. Hire and terminate cleaning and administrative personnel. Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.

EDUCATION

Sinclair community college 2007-2009

Safety coordinator certificate 2018

Patterson Career Academy, Dayton, Ohio

H.S., 2007

GED completed



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