TRACEY HASSELL 219-***-**** **********@*****.*** Indianapolis, IN 46038
SOCIAL SERVICES DESIGNEE CASE MANAGEMENT
CORE COMPETENCIES
Counseling / Therapy Education / Training Cross-Functional Collaboration
Case Management / Oversight Program Development Team Building & Leadership
Client Care & Rehabilitation Quality Assurance Global / Multi-Cultural Acumen Professional Experience
Social Services Director > Arlington Place INDIANAPOLIS, IN. May 2021-Prsent Social Services Director > The Forum at The Crossing INDIANAPLOIS, IN. JULY 2018-May 2021
• Make arrangements for obtaining needed adaptive equipment, clothing, & personal items.
• Maintain contact with family (with resident’s permission) to report on changes in health, current goals, discharge planning,
& encouragement to participate in care planning.
• Promote & coordinate supportive family networks through monthly/quarterly family council meetings.
• Assisting staff to inform residents & those they designate about the resident health status & health care choices & risks/benefits.
• Though the assessment & care planning process, identifying & seeking ways to support residents individual needs & preferences, customary routines, concerns & choices.
• Complete social service progress note in a timely manner & document in the clinical record &/or electronic record in accordance with state & federal regulations.
Direct Support Professional CORNERSTONE SUPPORT SERVICES, LLC, INDIANAPOLIS, IN AUG.2016-MAY2017
Providing direct, interactive and supportive supervision and instruction to individuals in various environments to assist them to explore, discover and achieve their desired outcomes.
Understand and implement the strategies and goals identified in the individual Support Plan (ISP) which may include goals related to community and volunteer activities, home skills, meal preparation, budget and money management, personal care, and social interaction s skills.
Record data on the implementation of goals to evaluate progress in accordance with their ISP.
Utilize and encourage the use of the individual’s personal adaptive equipment and/or identified strategies to support the person to participate in desired activities.
Assist individuals with daily personal care tasks (toileting, bathing, etc.) in a manner that is respectful and timely to their respective needs.
Case Manager CENTER TOWNSHIP TRUSTEE, INDIANAPOLIS, IN MAY2014-AUG.2016
Consistently provide excellent customer service to meet the needs of all clients and families with appropriate development for planning goals and care plans
Connecting individuals to job search sites and pre-employment training
Ensuring full compliance with confidentiality regulations and respect to information records concerning families
Assisting individuals with educational services and bill paying (rent/mortgage, utilities)
Building a loyal customer base by developing effective relationships with funding agencies, area school systems, volunteers, and the community at large
Custody Officer KIMBROUGH WORK RELEASE PROGRAM, CROWN POINT, IN OCT.2009-JAN.2013
Worked efficiently in a fast paced environment while preserving strict confidentially
Excelled in communication with staff/clients and organized activities with staff and clients (inmates)
Counseled young adults coping with mental illnesses and behavioral issues
Implemented exercise program with an increased health awareness
Maintained a safe environment for work-release participants and staff TRACEY HASSELL 219-***-**** **********@*****.*** Page 2 Correctional Officer MICHIGAN CITY PRISON MICHIGAN CITY, IN OCT.2011-APRIL2013
Maintained security within the institution and oversaw the health and safety of staff and prisoners
Physically patrolled and visually inspected units, yards, buildings, prisoners, prisoner property and clothing, etc.
Ensured the welfare, safety, and security of the facility Case Worker/Therapist EDGEWATER SYSTEMS, GARY, IN MAY2006-DEC.2007, JAN.2009-JUNE2010
Conducted one-on-one, group, and family therapy with young children and adolescents
Provided friendly advice to utilize community resources to those in need
Implemented mental and physical exercise programs to increase health awareness
Conducted a safe environment for participants and staff
Coordinate professional services for adult/children in the community and homes
Create daily agendas/goals for 40+ caseload
Develop budget plans and locate resources in the community Case Manager/Therapist SOMERSET PLACE, CHICAGO, IL MAY2008-DEC.2008
Conducted one-on-one, group, and family therapy with young children and adolescents
Developed treatment plans and educational planning
Coordinated professional services for adult/children in the community and homes
Created daily agendas/goals for 40+ caseload
Developed budget plans and located resources in the community
Implemented interventions for troubled adults in facility
Handled concerns and problems regarding adults in facility
Demonstrated clinic friendly tactics with hands-on techniques
Mentored adults in need of services to enhance their way of productively in life Athletic Director BOYS & GIRLS CLUB OF AMERICA, EAST CHICAGO, IN DEC.2007-APRIL2008
Implemented athletic activities for children
Handled concerns and problems regarding the gymnasium
Demonstrated clinics in the gymnasium
Mentored children in need of services
Mental Health Specialist GATEWAY, BIRMINGHAM, AL NOV.2005-MAY2006
Supervised facility where teenagers was held
Guided youth to clean, organize and take care of facility
Directed and instructed morning group sessions dealing with youth concerning goals for the day, personal problems, and topics of the group
Youth Care Worker HILLCREST BEHAVIORAL MENTAL HEALTH SERVICES, BIRMINGHAM, AL MAR.2002-MAY2006
Mentored teens in dealing with problems such as gang activity, parental issues, and hygiene
Made sure clients had exercised on a daily basis
Implemented homework programs, which increased honor roll and overall GPA
Conducted daily chores for clients and maintained a clean home or facility Education
Bachelor of Arts Degree, Communication (Journalism/Public Relations), 2005, Miles College State Approved Social Services Designee, 2017(Lacy Beyl & Company,INC.)