Customer Service Call Center

Phyllis Lynn

Cruz Castro

*** * ******* **

Casa Grande, AZ 85122

(602) 558 - 2616

***********@******.***

EXPERIENCE

Wells Fargo, Deer Valley - Bilingual Customer Service March 2022 - PRESENT

Assist customers with account inquiries and fraud claims. Uber Eats, Varied - Delivery

March 2021 - February 2022

Delivered food orders to customer

Manheim Klode Salvage, Littleton, CO - Dispatch/call center

April 2004-August 2008

Called on status of salvage vehicles to prepare for Auction TMobile, Thornton, CO - Financial services call center February 2002-April 2004

Assisted customers with billing and price plans

Wells Fargo, Arvada, CO - Commercial Teller,

Customer service

July 1997 - January 2002

Cash handling, general ledger, customer relations and interpretations for the mortgage and other bank entities. EDUCATION

Post University — Waterbury, CT

March 2021 - Current

Currently working on a Bachelors degree in Business Management SKILLS

Customer service

Windows based computer

programs

Typing

AWARDS

Presidential Honor Roll

LANGUAGES

English and Spanish

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