Customer Service Pharmacy Technician
Resume:
AMALIA AVILA
LOPEZ
With * years of customer service. I’m seeking the opportunity to
showcase my skills and enjoy a prosperous career with the right company.
**** ********* **, ****** *****, Fl 33974
****************@*****.**
ACCOMPLISHMENTS
HOBBIES
LANGUAGES
WORK EXPERIENCE
Bed & Breakfast — Manager
Casa Amalia — Owner
Walgreens — Shift Leader
Macys — Counter Manager
Certi ed Pharmacy Technician
Advanced
Managerial Skills
Intermediate
Foreign language
Expert
Register License Optician
Apprentice
I enjoy traveling and feel my best
when I’m free to travel.
“ I’m on my shining adventure,
ying the world. No borders, just
horizons. Only freedom. “ Amelia
Earhart
Spanish translator
Native
11/2011 to 04/2014, Havana, Cuba
Managed a Colonial Bed and Breakfast. After successful experiences provided for our customers, we had to include other houses because of the 7 rooms we provided was not adequate enough to satisfy the repeated customer service and increased business that our success continued to bring in yearly . 04/2014 to 10/2016, Havana, Cuba
Purchased the property in 2014. Built and designed a world class Bed and Breakfast that catered to tourists from all around the world. Organized excursions around Cuba and provided services that included the hotel stay, breakfast, meals, and many other exciting opportunities to explore the country of Cuba. Sold the business to move to the United States.
11/2017 to 07/2019, Fort Myers
Began my Walgreens career as a Customer Service
Representative. Earned my Certi cation as a Florida Certi ed Pharmacy Technician in December 2018. In February 2019 got promoted to Shift Leader due to my exceptional customer service skills and team leadership capabilities.
07/2019 to 11/2019, Naples
As a Counter Manager working for the great line of Lancõme I had to :
Brooks Brothers — Assistant Manager
LensCrafters — Lead Eye Care Advisor
EDUCATION
Manuel Ascunce — High school Diploma
Give honest, tactful feedback and guidance to customers on beauty products. Set and exceed company and personal goals while supporting the goals of the team. Build and maintain strong vendor relationships to maximize business results. Manage the scheduling and execution of vendor events and promotions. Keep the department ready for it’s close-up, stocking,re-merchandising,display and many other duties assigned daily.
11/2019 to 03/2020, Naples
Coordinate sales promotions activities, such as preparing merchandise displays and local marketing. Listen to and resolve customers complaints. Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts. Coach and inspire store teams to consistently drive sales results. Achieve personal productivity goals.
03/2019 to Present, Naples, Fl
In the Doctors Of ce:
Performs all pre-examination testing with accuracy and attention to detail. Utilizing clinical and product knowledge, provides coaching and guidance to patients on the care and handling of contact lenses. Responsible for the maintenance and disinfection of contact lens inventory; provides clinical support to the Optometrist as needed.
In the retail:
Demonstrates good product knowledge; takes initiative to accurately describe the features and bene ts of various lenses and frames. Assists the customer in selecting frames and lenses that are best suited for their vision, lifestyle and budgetary. Taking time to help the customers and answer questions giving them a better understanding of available options.
09/2015 to 06/2016
Hodges University — English Lenguage
In Cuba, our major was General Studies and my graduation was considered to include college courses as we attended a University upon completion of 12th grade.
02/2017 to 08/2017
Upon entering the United States and applying for my citizenship. I shose to attend Hodges University and major English language. I was shosen as the top academic student in my class.
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