Product Manager Russian

Irina Valiullova

+1-305-***-**** ********@*****.***

Miami, Fl

PROFESSIONAL EXPERIENCE

Bank HomeCredit March 2017-November 2021

Almaty, Kazakhstan

● staff training

● negotiating with other companies

● Respond to user inquiries with high quality, speed, empathy, and accuracy

● Understand and remain up-to-date with client policies and guidelines; resolve inquires according to defined policies and procedures

● Fulfill base productivity and quality requirements

Smart Solution November 2013-June 2016

Product Manager Almaty, Kazakhstan

Understanding of customer business requirements and creating/modifying product propositions accordingly

Identifying market opportunities, building business cases and helping to shape product vision and strategy

Collaborating with CTO to draw the product implementation strategy

Intercontinental hotel February 2007-September 2012

Manager

Almaty, Kazakhstan

General Management of all the hotel operations and staff

Guest relations

Web site management

Booking web sites management Social Media Marketing

Costs/income control Stock control

MasterCard One Smart Club Conference, Istanbul, June 2010 Visa Business Forum, Almaty, June 2009

Visa Business School Educational Courses, Almaty, Kazakhstan, February-March 2007

KIOGE 2005 (international exhibition), October 2005 International Conferences, August 2005&February 2006 Partnership Facilitation Forum AGIP KCO, June 2005

EDUCATION

Abylai Khan Kazakh University 2002-2006

BA in International Economics Almaty, Kazakhstan

Grade Point Average (GPA): 3.9

MBA (in progress)

PROFESSIONAL SKILLS

Fluent in 3 languages - English, Russian and Spanish

Working proficiency with MS Office

Disciplined Responsible Self Managed

Adaptive to new technologies Strong work ethic

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