Post Job Free

Resume

Sign in

Customer Service Branch Manager

Location:
Mumbai, Maharashtra, India
Posted:
June 29, 2022

Contact this candidate

Resume:

Jagdish Wadanere

*,******* *** ***** **.Torna Nagar Urdu high school Cidco Nashik Maharashtra 422009

Email: adrkln@r.postjobfree.com Mobile:992-***-****

** ***** ********** ** ******* Business Centre, Team Handling, Profit Center and cluster operations management of branches.

1.HDFC Bank Ltd. As Branch Manager Since April 2015

Handling and guiding all cluster branches on CPI parameters related to branch operational Higgin by analyzing data given by RBCU team to improve performance of the Score Card.

Successfully Working as a Branch Head for 2 different Branches that is Akkalkuwa and Mangaon

Mangaon from Feb 2019 to till date having current book size 65 Cr which is 38 CR when joining also here elavated as Sr.Manager in June 2019 and rating for this year is SC.

Mangaon is the hub branch for 3 men branches hence carries additional responsibility of Cluster operation Manager effectively

Additionally handling sourcing of Big corporate like POSCO,MSL with major breakthrough in values, RTFX business. Salary Accounts also in Retail and wholesale Assets

Successfully handled Education trust account by adding More school Account and payment gateway solution for school fees of English Medium school

3 Staff are promoted as BM and Backup BM for different branches

Akkalkuwa from April 2015 to Jan 2019 having 2019 Book size 15 cr which is newly launched in March 2015.

Effectively handling and sourcing The Government Business like Grampanchayat Account, THO Account Grampanchayat vendors Govt Salary account and Self help Group Account which boost the value of the Akkalkuwa Branch

Effectively Handling and sourcing JAMIYA Trust account of Akkalkuwa with Corporate Salary Account. Educational Trust Account also Payment gateways solution for Domestic fund for Trust

Sales lead generation of CASA & Third Party Wealth Products within catchment

Monitoring entire branch banking including customer service, Sales, Operation,Audit compliance

Monitoring of classic customers portfolio and managing preferred customers portfolio

For all these Branches handling all queries related to both offsite and onsite ATM. Also successfully conducted mobile ATM during flood situation at Mahad was suggested by me. Also successfully launch of new ATM at Borli by doing extensive follow up with both bank and ATM vendor team.

Successfully Drive business of CC, OD, SME Loan, Home Loan, Gold Loan,

2.Serendipity Info labs Pvt. Ltd. (Taxi For Sure) In Nasik Branch Designated as Assistant Manager Supply from Sept 2014 to April 2015.

Flagged off Taxi For Sure Brand under my supervision.

Handling as Branch Head for the Branch with team of 10

3.ICICI Bank Ltd. In Nasik Region as Branch Manager from April 2012 to Aug 2014.

Successfully Handled Two Branches Akot and Manmad

Launch of Akot branch in April 2012 where reach of 10 Cr book size in September 2013.

Handling and Sourcing of Government Account of NRHM PHC account also Akot Municipal Congratulations Account

Successfully source 5CR CC/OD by regular following the cotton mills from MIDC and cotton traders

Successfully source of 3 Cr Business of Gold Loan by doing strong Marketing in continuous Bazar day activities nearby villages

Join Manmad Branch in sept 2013 with 20 Cr Book size and 27 CR in Aug 2014

Major Breakthrough in Manmad in Gold Loan by sourcing 3 cr Additional business in a year

Monitoring and driving branch target as per AOP in line with BSC.

Customer Service Delivery & Operations management to be key deliverable s.

oSales, Service, transaction & Brand management

oAudit & Compliance

Certification of Branch Leadership Program in 2013

I-Vigilant Award in 2014

4.Gitanjali Group. Nasik as Sr. Area Sales Manager for Nasik Area from April 2010 March 2012.

5.Experience with Everonn System India Ltd., Nasik as Relationship Manager from March 2008 to March 2010.

6. Reliance Retail Ltd.(Reliance Fresh), Nasik as Franchisee Manager From December 2005 to Feb 2008.

7.Nasik Dist. Girna Co-operative Bank Ltd. Nasik as Officer From April 2002 to Nov 2005.

8.Vishwas Co-op Bank Nasik as an Officer (Branch Banking) From April 2001 to March 2002.

Educational Qualification:-

Bachelor of Computer Science in Jan 2001

Additional Information:-

Computer Knowledge

Front End Tool :- Visual Basic 5. Used in 2000 for college Project

RDBMS :-FoxPro 2.5 & MS-Access uses in 2000 for college Project .

Web Tool :- Internet Explorer, O365, Email, using currently to access mails, MS Teams for Webinar

Software’s :- MS-Office using currently especially Word & Excel, Finacle uses till 2014 with ICICI BANK Gold loan Account opening and Disbursement, Verification of Cash transactions, NEFT,RTGS transactions, Viewing of various reports like Current day Book, Account statements, loan statements Flex cube currently using with HDFC BANK, SAP used for inventory related transactions in Reliance Fresh Ltd in 2007 and now in HDFC Bank for HR Activities like leave managements of self and team, Performance Appraisal, staff movements, Internal job posting, E learning

Languages :- C.C++.VB6 used in college learning.

Strength: - : Well Manner, Good Listener, Hard worker, Excellent in follow-ups, Well known of all Travelling rout via Train or Bus. Ready to relocate anywhere,working experience in Metro, Urban, semi urban Tribal and rural Areas

Personal Details

Name :- Jagdish P. Wadanere

Address: :-

Date of Birth :- 15 June 1976

Contact Number :- +91-992*******

Email ID :-adrkln@r.postjobfree.com



Contact this candidate