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Customer Service Culinary Manager

Location:
Yuma, AZ
Posted:
June 29, 2022

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Resume:

Christopher Semanat

Hospitality Manager

***** * **** ******

Yuma, AZ 85365

928-***-****

adrkkd@r.postjobfree.com

Innovative culinary manager with 11 years of management experience successful at commercial dining while practicing motivational leadership. Extremely detail-oriented when it comes to organization in the workplace. Committed to decrease cost and increase revenue inorder to maintain a sustainable business whether it's food/beverage or customer service. Accommodating the guest is always the main priority by proactively preparing yourself and staff for proper performance in the workplace Skills

● Able to type more than 30 wpm

● Excel and microsoft word savvy

● Bilingual English/Spanish

● Servafe certified

● Self motivated

● Staff Management

● Time management

● Business knowledge

● Interpersonal skills

● Collaboration

● Marketing Skills

● Leadership

Chick-fil-A BOH Manager Yuma,Arizona

December 2014 - february 2022

● Maintain all kitchen hardware and repair and order tools supplies etc….

● Scheduled kitchen staff of 70 plus employees

● Motivated team members to strive for success in a high volume store

● Held employees accountable to all corporate standards in order to meet the franchise standards

● Helped lower restaurant cost by 30% through creative ingredient sourcing and food waste efficiency

● Reduced health risks and enforced food/team member safety

● Collaborated with front of the house manager to coordinated marketing, special events and menu changes

● Monitored kitchen staff to ensure compliance with company expectation of taste,speed and presentation

● Obtained highest rating from county health department year over year

Acted as a liaison between FOH and BOH often would speak with guest to provide a “Above and Beyond” experience

Seaworld/San Diego

July 2010 - October 2014

● Opened various facilities

● Maintain and manage daily operations throughout the entire park

● Prepared cashier tills for scheduled employees

● Organized inventory for proper shelf life ensuring the best possible product for purchase

● Specialized in guest communication

● Manage and supervised team members for order accurate and speed of service

● Proactively over saw and directed multiple tasks that very then delegated and implemented

● Consistently maintained high levels of cleanliness,organization storage and sanitation of food and beverage products to ensure quality

● Resolved problems or concern to satisfaction of involved parties

● Minimized loss and misuse of equipment through proper restaurant supervision and staff training

EDUCATION

James Monroe Academy for business & Law, The Bronx, New York September 2004 - June 2008

● Highschool diploma

Westchester community college, White Plains New York

● Entered “BLS” (basic life support )course in hopes to become a “EMT”

(Emergency Medical Technician)

AWARDS

During my time at Chick-fil-A I helped increase sales and we won symbol of success five years in a row



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