Sales Manager
Resume:
Scott Wicker
General Sales Manager
Sacramento, CA 95834
*********@*****.***
Self-motivated and proven manager and leader of people. I believe that you must lead by example and embrace your employee’s strengths and empower them to improve in every aspect of their position. Customer service expert with a history of turning around dealership CSI by creating a culture of exceptional customer service. Disciplined worker, not afraid to put in the work and time to exceed expectations and sales goals.
Authorized to work in the US for any employer
Work Experience
Sales Manager
Ron Dupratt Ford
December 2014 to Present
Managed entire sales force for both new car and used car store Responsible for increasing sales, training personnel, increasing average gross profit, and increasing customer satisfaction. Instrumental in taking store from 87/units & 194k a month average to currently averaging 138/units & 382k a month while exceeding regional averages in customer satisfaction. Increased stores ranking from 30th in region to currently 10th in the year for the year.
Cryptologic Technician and Logistic Specialist
Retired: US Navy
August 1989 to September 2019
Responsible for time sensitive and critical repairs of various communications systems. Lead a group with the largest transfer of military equipment to date from Army to Navy control while exceeding accountability requirements. Organized and maintained the base CPR program, ensuring 100% personnel compliance. Managed mobile logistics unit, maintaining complete operational readiness for deployment to needed areas around the world.
Sales, Finance, and Internet Manager
CROWN MOTORS REDDING - Redding, CA
May 2011 to December 2014
Exceeded all standard rates for converting internet email leads, phone calls, and walk-in customers into sales. Finishing in the top two sales people out of over 30 sales personnel every year. As a Finance Manager maintained an above average finance average while maintaining meticulous document completion. Always protecting the dealer by ensuring business was conducted within legal standards. As Sales Manager took at failing Nissan store and exceeded all sales and customer satisfaction goals and expectations.
Internet Manager
Wittmeier Auto Center - Chico
January 2010 to May 2011
Managed entire internet sales and business development center. Ensured all internet leads were answered and converted at a minimum of 15% across the board. Developed internet and data base marketing to enable dealership to reach record highs in both sales gross and unit numbers. Outside Sales Representative
Bobs Construction - Indianapolis, IN
October 2008 to December 2009
Responsible for converting sales appointments into sales by providing estimate, working with insurance company (when necessary), selling job, ordering materials, monitoring work until job is completed, and collection of payment once the job is completed.
Education
Associate in Applied Health Science
South University_Savannah Online
January 2010 to January 2012
Skills
• Sales Management
• Salesforce
• Account Management
• Business Development
• CRM Software
• Negotiation
• Management
• Cold Calling
• Outside Sales
• Microsoft Windows
• Project Management
• B2B
• Dealership experience
Military Service
Branch: US Navy
Rank: E-6
August 1989 to September 2019
Retired after 20 years of service. 9 years of active duty service as a Cryptologic Technician Maintenance where I was responsible for troubleshooting, diagnosis, repair, and preventive maintenance on various communication, cryptologic, timing, and routing equipment. 11 years of reserved duty as a Logistics Specialist where I was responsible to ensuring our trained, qualified, and mission ready for deployment at a days notice.
Commendations:
Received numerous letters of appreciation and service medals, highlighted by 3 Navy Achievement Medals.
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