MONICA RUIZ

*** * ***** *** ***, Las Cruces, NM *8001

Phone: 575-***-****

Objective

Office Manager or customer service with some general office responsibilities. Abilities

Many years expereince managing a Loan Company. Experience in compiling data, computing fees and charges, and preparing invoices for billing purposes, in the medical field. 06-05-2019 - 10-05-2021 Manager, Financial Managers, Branch or Department Famsa Loans, Sunland Park, TX

Manage office personnel and calling past due accounts and doing legal papers for past due customers. Daily deposits and taking paymnts over the phone and in person.

10-01-2005 - 10-01-2006 Research Analyst, Telemarketers RDD, Las Cruces, NM

Call Medicare recepients in Puerto Rico to give the information for a plan. 03-01-2014 - 09-29-2014 Customer Service Representative (CSR), Telemarketers General Dynamics, Las Cruces, NM

State Constracted Center where we intake calls from Customers call for complaints against Financial Institutions such as Credit Cards, Deposit Accounts, Mortgage, Student Loans and more.We assist them with the complaints and process them.

02-28-2015 - 03-27-2018 MANAGER, Financial Managers, Branch or Department Gentry Finance, Anthony, NM

Evaluate and authorize approval credit loans. Advise borrowers on financial status and methods on payments.Contact people to ask if they need a loan. Meet loan applicants to gather personal informatiion and answer questions; Explain different types of loans and the terms of each one. Responsible for overall loan ooperations management and oversight of the personal loans and operation staff. Responsible for balancing the money drawers and nighly deposit for the office.

12-07-2007 - 01-25-2012 Manager, Financial Managers, Branch or Department Gentry Finance, Anthony, NM

Direct and coordinate financial activities of workers in a branch, office, or department of an establishment, such as branch bank, brokerage firm, risk and insurance department, or credit department.

01-01-2000 - 01-01-2005 Cashier/Clerk, Cashiers

City of El Paso, El Paso, TX

Charge entrance fees to the public. Took reservations over the phone.Balanced money and made the deposit slips.

05-01-1997 - 01-01-2000 Cashier/Collector, Cashiers Plaza Loans, El Paso, TX

Took payments via mail and in office. Outside collections once a week. Balace out drawer and do the daily deposits.

Employment History

Certified Medical Billing and Coding

National Association for Health Professionals

Additional Information

General Studies

2 Years of College or a Technical or Vocational School El Paso Community College, NM

12-01-2013 Medical Billing and Coding

Associate's Degree

Vista College, Las Cruces, NM

05-01-1992 High School

High School Diploma

El Paso High School, TX

Education History

References Available on Request

References

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