CURRICULUM VITAE
OF
DELORES MANSINGH
Email address: **************@*****.***
Cell 081******* (w) 011-*******
NAME & SURNAME
Delores Mansingh,
ID NUMBER
RESIDENTIAL ADRESS
86 Kock str. No5 East end Rustenburg 0300
DRIVERS LICENSE
Code 8
HEALTH STATUS
Excellent
MARITAL STATUS
Married
DEPENDANTS
3
NATIONALITY
South African (Coloured)
Personal Attributes
Outgoing and confident
Ability to persevere when things go wrong
Ability to work under pressure
Conscientious
Result driven
Attention to detail
Organised and manage time effectively
Enthusiastic and pro active
Accountability and ownership
Absolute integrity and confidentiality
Relate well with people at all levels
Own Initiative – Self starter
Accuracy and reliability
Communication and interaction
Effective report writing,
Time management
Inter Company Qualifications
Call Centre & Development
MS Office
Selection and maintenance of Steel wire ropes and related equipment
Employment Equity Rep for Coloured Females/ safety rep
Training/ Computer facilitator/ Assessor / facilitator
Business administration
Internal Auditing ISO/IEC 17025:2017
Laboratory Systems Course ISO/ IEC 17025:2017
High School Attendance
Kliptown Senior Secondary
Highest Standard Passed
Std 10 (Matric)
Subjects
English, Afrikaans, Mathematics, Science, Biology, Geography
Tertiary Education
Institution
Unisa
Qualification:
National Diploma: Management/Undergraduate
Type of Experience
COMPUTER LITERACY
Systems
MS Word, MS Excel, MS Outlook, Internet, MS Power point,
Lotus Note, SAP, Qpulse, Access, SAP Ariba
CURRENT EMPLOYMENT
Company:
Scaw Metals Group Haggie SWR
Current Position:
Quality Auditor - Quality Assurance
Position type:
Permanent
Duration:
February 2021 – February 2022
Reason for leaving
Responsible for internal Quality Assurance Audits within the Company, reviewing effectiveness of QA procedures, Quality Awareness Induction training and contributing towards maintenance of the ISO9001 quality management systems.
Conduct internal audits for compliance to ISO9001, Sana’s 17025 and API Q1 Quality management system at SWR Jupiter (procedure JWP 18001 latest revision)
Record audit findings and compile quality audit reports and determining appropriate corrective action measures.
Review and edit Quality Systems Procedures.
Monitor the corrective action system and follow up on responses, validate actions and close out in conjunction with the Lead Auditor.
Act as Quality auditor for QA Department and assist in preparation and roll-out of Quality toolbox Topics.
Present Internal Quality Awareness Induction training program for shop floor personnel and first line Supervision (foreman, shift Leaders, Supervisors)
QA Document Controller
Planning and prioritising of own workload
Analysing & Interpretation of information on root causes of problems.
Decision making for input in corrective measures.
Communicate effectively on feedback of audits results
To ensure effective issue, control and use of all Quality system documentation and procedures according to the latest revision of JWP 04003. To ensure all QCP data packs are compiled and that all required documentation is included in each data pack before delivery to the customer.
Maintain and update the computerised HSWR Document Issue Control system
Register new documents and revisions and maintain the master copy filing system
Issue documents, obtain proof of receipt and monitor outstanding returns
Retrieve obsolete documents / revisions and maintain the obsolete documents files
Issue and control all standards and specifications of external origin including customer product specifications and national/ international standards and specifications.
Audit user copies and cross-check for compliance with issue register records at least once per annum.
Filling, archiving and retrieving of all quality system documentation.
Compiling QCP data packs
Checking and verification of all required documentation of data packs
Liaison with production supervisor for all required production records for data packs.
Attends to all QCP data pack enquiries.
Delivery of data packs to the sales department on time as required.
Compiles all commercial wire certificates of compliance.
Requesting and retrieving Rod test certificates from supplier.
Filling and archiving all wire mill complex test sheets.
Assist QA manager with administrative functions.
Assisting with external auditing preparations
Ordering of all stationary and consumables requires in the QA department.
Relocated
Company:
Scaw Metals Group HSWR
Current Position:
Quality Assurance Senior Administrator (Certification)
Position type:
Permanent
Duration:
June 2007 to February 2021
Responsibilities
To coordinate, administer and control the preparation, issue and archiving SWR rope test certificates for new ropes and statutory tests and to attend to customer queries and sales admin requirements for the department.
Attends to various certificates requirements for customers (local and export) and Haggie branches which include certificates for general engineering rope, mine winding certificates and statutory test certificates.
Liaison with Lloyd’s Register surveyors, coordinating visits for witness inspections and supplying accurate certificate details and requirements.
Liaison with ABS Surveyors, arranging witness test, endorsement and thereafter receipt of test certificates. Coordinates documents transfer between Haggie and ABS (Durban) by means of courier service.
Ensures that the relevant updated certificates and inspection reports are distributed to the GME(Government mining engineer), the CSIR and Anglo American Technical service Authorities( AngloGold Anglo Platinum)
Communicates telephonically with mine engineers, shaft engineers, riggers etc. on mines regarding statutory documentation, rope test applications( requests) customer requirements, order numbers and rope testing
Issues ( i.e. addresses and posts ) all certificates and ensures relevant engineering managers, shaft managers and engineers receive the certificates
Liaison and communication with rope test representative on all customer needs and sales admin requirements with emphasis on accuracy and attention to detail.
measurements, chemical composition where applicable, Preparation of input for QCP data packs new mine winding and offshore ropes)
Responsible for general office duties including filling maintenance of test records, typing of memos and reports for calibration officer and typing certificates for stay wire and strand typing of letters and quotations.
Responsible for maintaining and updating the department attendance register.
Provide services to customers, such as order placement and information
Update and maintain databases such as mailing lists, contact lists and client information
Retrieve information when requested
Obtain order numbers and orders, maintaining invoicing database
Handle customer queries and basic secretarial function for department
Ensure that all regulatory documents are submitted
Prepare invoice & prepare request for credit passing credit notes and action/ Trace and allocate payments, GRV invoices.
Create Requisitions, Service Entry/ Receipt
Placing orders for raw materials, equipment and services.
Work in conjunction with the accounts department
Communicate telephonically with mine engineers, shaft engineers, riggers etc.
Establish and maintain an effective filling system for invoicing and records
Understanding of all rope test Prep and test method’s
Assist Senior Tester with Daily Testing
Sound working knowledge of ISO 9001/2 and ISO /9001:2015 Standards
Company:
SCMB- Financial Asset Services
Current Position:
Settlements officer
Position type:
Permanent
Duration:
January 2000 – Oct 2003
Responsibilities:
Reason for leaving
Ensuring that all trades and required payments are settled correctly, and without any errors
Assisting in the efficient resolution of all queries relating to settlements.
Providing a superior level of customer service to all our stakeholders.
Being aware of risks and identifying ways in which risks can be reduced. Liaison with Internal/ External Clients local foreign brokers, bankers processing department trade matching JSE. Data entering for payments prepare and processing payments
Provide key controls in the settlements department and highlight any risk issues
Perform mandatory and regulatory reconciliations Perform control function over daily settlement movement and position management
Provide support function to the Front Office for Securities Lending and Borrowing business
Perform key Asset Servicing function and control thereof
Appropriate escalation and reporting of any relevant issues
Retrenched
Company:
KBC Consulting
Current Position:
Administrator
Position type:
Temp
Duration:
October 2007 – Oct 2007
Responsibilities
Reason for leaving
Reception of client, registration of candidates, Answering incoming calls data capturing and invoicing
Temp
Dube Nicole Scaw metals Group Manager: No 011******* or 073*******
Derek Joubert RTL manager No: 011******* or 082*******
PERSONAL INFORMATION
DEVELOPED SKILLS
EDUCATIONAL INFORMATION
CAREER DETAILS
REFERENCES