SUMMARY
Highly resourceful and adaptable Executive Assistant/Office Manager, with the instinct and drive to assist from the executive team to individual contributors with whatever is required to support the business’ needs. Effective communicator with proven organizational skills, and the attention to detail acquired from decades of experience with running workplaces smoothly. Outstanding track record of handling budgets, juggling diverse projects, and delivering excellent quality of work while meeting or exceeding timelines.
AREAS OF EXPERTISE
Leadership skills and drive Proven ability to deliver under budget Effective communicator with excellent negotiation skills Discreet Critical thinker Problem solver Time management Able to work independently and anticipate next steps and actions Multitasker Outstanding computer skills Project management Resilient Customer centric approach Service excellence Ability to adapt to new technology systems & software Training & coaching of junior staff Good listening skills Empathy Sense of urgency in getting priorities communicated) Attention to detail Adjust easily to diverse environments Proven track record of deliver at world class level Uncompromising integrity
PROFESSIONAL EXPERIENCE
Ambassador Services, Sr. Executive Assistant/Personal Assistant & Office Manager 2020-2022
Led executive leadership team and board meetings, tracking progress of initiatives
Achieved/improved customer service satisfaction scores by 27% year-over-year
Trained, coached and supervised administrative and supervisory field personnel
Oversaw numerous properties, including residential flipping business, large cattle operation, multiple commercial facilities maintenance services sites including Harris County, City of Houston, Port of Houston, Coca-Cola Bottling, Disney, and Fox News amongst others
Spearheaded uniform inventory policy and procedures, including inventory management, distribution across field organization staff, along with quarterly reporting, saving the company over $20,000 last year alone
Troubleshooted IT, phone system, office equipment and led employee engagement events
Managed corporate office orders through such vendors as Amazon, Sam’s Club, etc.
Handled and reported multiple entity expenses following compliance policies, including subcontractors, consultants, law firms, landlord requirements, vehicle inspections, and such
Primary CEO gatekeeper
Paragon Offshore, Executive Assistant/Para Assistant to General Counsel, Sr. VP 2014-2018
Audited/processed corporate legal invoices - sole administrator - discrepancies/overcharges via Serengeti Program
Drafted corporate disclosures
Created/oversaw compliance of corporate engagement letters
Prepared and distributed agendas and meeting minutes for the board members
Created, managed/maintained corporate minutes books for 350+ foreign entities
Collaborated with finance department in the processing of corporate invoices
Managed DOJ compliance issues, confidential highly sensitive matters, bifurcating documents, managed wire transfers via finance department
Created corporate legal budget, proposing cost reductions $500K - $1million + annually
Maintained electronic entity database 350 entities, foreign tax records
Primary gatekeeper
W&T Offshore, Executive Assistant to CEO/President & Founder 2011-2014
Organized multiple offsite investor bank meetings, travel logistics
Created flight itineraries, collaborating with corporate pilot, international layovers & menus etc.
Managed corporate costs, expenditures for multiple entities
Oversaw multiple private residences/rental properties out of state, upgrades/taxes etc.
Organized corporate investor roadshows, speaking engagements etc.
Worked directly with stakeholders and marketing on groundbreaking construction dates and grand openings throughout U.S.
Collaborated with CEO to ensure high volume complex international flight logistics
Horizon Wind Energy, Executive Assistant, Chief of Staff to Board & Chairman/CEO 2007-2011
Oversaw professional/personal affairs for CEO and family
Supervised corporate personnel
Effective gatekeeper for CEO and family
Managed private residence, upgrades, and all matters
Effective compilation, distributing board materials to directors setting deadlines and CEO expectations
Organized international annual meetings, board dinners
Collaborated with European counterparts to ensure connectivity and confidential high-level material
Pride International, Legal Affairs Coordinator/Executive Assistant, SVP & General Counsel 2004-2007
Audited AX expense reports for CEO & General Counsel ensuring credits were accounted for
Supervised legal administrative staff, temporary/night administrative support
Driving force - organized international, multilingual legal file room and undertook paperless legal file room processes
Negotiated corporate vendor contracts
Organized team building offsite events & logistical details
Sole programmer regarding company stock options, maintained confidential stock options files
Managed DOJ compliance issues, confidential highly sensitive matters
Created, logging business analysis reports, regarding special meetings and matters
Created, proposed, managed and researched quarterly/annual budgets for legal dept.
EDUCATION
Houston Community College 1980, 1982 & 1990 and Universitá di Parma 1982-1985 Business Acumen
SOFTWARE PROGRAMS – Microsoft Office, Word, Excel, PowerPoint, Access, SharePoint, Serengeti Legal Tracker, Concur, Workday, Usource, Blueprint, Secretariat