Customer Service Real Estate
Resume:
AUSTIN EASSA
CONTACT
*************@*****.***
Tallahassee, FL
in/austineassa
SKILLS
Collaboration
Data Analysis
Project Management
Customer Focus
Communication
Decision Quality
Priority Setting
Managing Systems
EDUCATION
Master of Business
Administration
Florida State University
Tallahassee, FL
Expected Graduation July 2022
Bachelor of Science
Finance
Florida State University
Tallahassee, FL
2021
PROFILE
2+ years of customer service experience with additional internship experience in data collection and analysis supporting educational resources. Graduating with an MBA with considerable coursework in finance, real estate, and investment strategies. Highly proficient at Microsoft Office Suite with considerable expertise in Excel. Passionate learner with a desire to obtain a position with leadership advancement and self-development opportunities. Confident communicator, highly skilled at building partnerships with peers and stakeholders to deliver results as an integral part of an effective team. EXPERIENCE
CALIBER REALTY INTERN
NAPLES, FL. APR 2022 - PRESENT
Conduct market research on varied real estate assets to provide to Caliber investors. SAFE SCHOOLS INTERN
PALM BEACH COUNTY SCHOOL DISTRICT PALM BEACH, FL APR 2020 - AUG 2021 APR 2019 - AUG 2019 Supported the tobacco prevention division, collecting and analyzing data to reduce vaping utilization and impact across 67 school districts across the state of Florida.
Revised and updated analytic inputs and outputs to assess the effectiveness of a student anti-vaping course.
Collaborated with the FL Department of Health to provide data analysis, leveraging Power BI to provide visualization and impact based on school input. SHADOW EXPERIENCE
SVN COMMERCIAL ADVISORY GROUP TAMPA, FL APR 2021 PROJECTS/RESEARCH/COURSEWORK/COMMUNITY
FLORIDA SOUTHERN COLLEGE CASE COMPETITION
TRUIST BANK SEP 2021 - OCT 2021
Developed and presented a plan to local branch managers to improve customer experience to combat digital banking in an effort to attract and retain customers. ADVANCED REAL ESTATE FINANCE AND INVESTMENT
SEP 2021 - OCT 2021
Developed and implemented skills to evaluate an REIT to the Real Estate Investment Fund Board at FSU, resulting in $30,000 worth of investment into the fund. REAL ESTATE SOCIETY FSU 2021- 2022
GAMMA IOTA SIGMA FSU 2019 - 2020
BIG HEART BRIGADE CHRIST FELLOWSHIP PALM BEACH GARDENS 2010 - PRESENT
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