Medical Assistant Operations Manager
Resume:
DONNA J. WEINSTEIN, B.S, M.L.S
West Palm Beach, Fl. 33411
516-***-**** (Cell)
Email: ********@***.***
EXPERIENCE
****-******* ******* ****** ***********, Palm Beach Gardens, FL
Sr. Practice Manager 2019-Present
Oversee all aspects of handling an Oncology facility including over 65 employees and 6 Medical Doctors. Supervise and coordinate the activities of the personnel in specific sites. Work with clinic finance managers, financial counselors and front office staff to assure payments are correct. Meet with patients as necessary regarding complaints/concerns. Responsible for supply orders, payroll, budget, coordinating Pharmaceutical representatives. Assist on mergers if needed and comply with all State and Federal regulations pertaining to patient care. My responsibilities as Practice Manager is to maintain this facility as well as find ways for improvement.
1986 - 2019 NORTH SHORE UNIVERSITY HOSPITAL, Manhasset, NY
Operations Manager in the Central Processing Laboratory 2016-2019
Supervisor in the Central Processing Laboratory 2000-2016
Assistant Supervisor Central Processing Laboratory 1986-2000
Direct and supervise Central Processing staff. Responsible for the Quality Assurance and specimen collection data and all laboratory client services. Other responsibilities include staff scheduling, ordering of supplies, departmental budget, troubleshooting computer issues, Kronos payroll system, assigning daily staff duties, processing specimens and overseeing all departmental functions. Have a good working rapport with the hospital doctors and can facilitate problem solving. Also, I possess extensive phone communications skills and knowledge of referral testing. Some of my achievements include:
Dedicated tenure of over 30 years in the Central Processing Laboratory.
Completed course and certified in shipping specimens in dry ice and biohazard materials.
Trained in use of Cerner Millennium and Sunrise Clinical Management.
Kronos payroll system
Assisted in the development and implementation of the Doctor Outreach Program, where outside physicians' offices have their specimens delivered to and registered in the Central Processing Department. This program brought improved healthcare management to the surrounding communities.
Educated the Central Processing staff on the laboratory computer system.
Well versed in the use of Microsoft Word and familiar with Microsoft Excel and PowerPoint.
Maintain the Departments budget and keep statistics on variances
Participates in Clinical Trials and research programs
Prepares Heart transplant specimens for shipment to reference lab
Attends Laboratory Performance Improvement meetings and Central Processing Methods committee meetings on a regular basis and provides ideas and statistics on laboratory/department status and progressive actions.
Interviews potential candidates and trains all staff in departmental processes.
1984 - 1986 ROCHE BIOMEDICAL LABORATORIES, Great Neck, NY
Laboratory Technologist 1984-1986
Fulfilled all duties and responsibilities consistent with a laboratory technologist. Performed routine laboratory tests, which included, Hematology, Chemistry, Coagulation, Phlebotomy and Semenalysis (sperm counts).
1981-1984 DOCTOR'S OFFICE, Great Neck, NY
Doctors Richard Etra, Kenneth Etra and Lawrence Mollick-ENT office
Medical Assistant 1981 - 1984
Responsibilities included scheduling of patient's appointments, assisting with medical procedures relating to the ear, nose and throat, phlebotomy, obtaining throat cultures, administering allergy injections and, acquiring radiographs of the head and neck. Other duties included patient reception, filing, medical transcription and related secretarial tasks.
EDUCATION Booth Memorial Hospital, Flushing, NY, Medical Technologist Internship
New York Institute of Technology, Greenvale, New York, BS Medical Technology
Queensboro Community College, Queens, NY, AS Liberal Arts
LICENSES MT (Medical Laboratory Technologist), Licensed in the State of New York
Member of the American Board or Bioanalysts
REFERENCES WILL BE FURNISHED UPON REQUEST
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