LAPORSHA KNIGHT

***** ******* **. *******, **. **048 adrk6x@r.postjobfree.com 281-***-****

OBJECTIVE

Obtain a position as a team-player in a people-oriented organization where I can maximize my customer-service experience in a challenging environment to achieve the corporate goals.

SKILLS & ABILITIES

Patience, Attentiveness, Clear Communication Skills, Positive, Time Management Skills, Goal Oriented, and Willingness to learn.

EXPERIENCE

CASHIER MCDONALD’S

03/15/2013-04/26/2017

Greeted customers politely when they come into restaurant. Recorded customers' orders at drive-thru and counter. Monitored orders and ensure they arrived in a quick and in an organized manner. Swept, mopped, and kept up with cleaning tasks regularly. Helped in kitchen when needed.

CASHIER BURLINGTON COAT FAC.

10/01/2015-12/01/2015

Handle cash transactions with customers using cash registers. Scan goods and collect payments. Issue receipts, refunds, change or tickets. Redeem stamps and coupons. Make sales referrals, cross-sell products and introduce new ones. Resolve customer complaints, guide them and provide relevant information. Greet customers when entering or leaving establishments.

HOSTS BUFFALO WILD WINGS

12/08/2015-01/20/2017

Welcome guests to the venue. Provide accurate wait times and monitor waiting lists. Manage reservations. Escort customers to assigned dining or bar areas. Provide menus and announce Waiter/Waitress’s name. Greet customers upon their departure. Coordinate with wait staff about available seating options. Maintain a clean reception area

EDUCATION

ROSS SHAW STERLING HS, HOUSTON, TX

DIPLOMA- 2013

REFERENCES

CHASITY ALFORD, CASHIER

TOYOTA CENTER

832-***-****

ROCHELL GERMANY, CSR

CODUENT SERVICES

832-***-****

BRIANNA DONAHUE, SECURITY GUARD

832-***-****