Regional Coordinator Csr

SHAMIM ABBAS

Nationality: Pakistan

Iqama Status: Transferable

Driving license: Saudi Arabia

Email: adrk5g@r.postjobfree.com

Phone: +966-*********

OBJECTIVE:

I am seeking a position in a well-established organization having innovative, dynamic and challenging environment with long-term career prospects that allow me to utilize my balanced academic background, diverse skills & experience in order to benefit the organization and to get the practical experience that can be of mutual benefit. I am well-versed with the sufficient level of communication & computer skills. I have acumen and capability to manage multiple projects and tasks simultaneously. Seder Group of Companies. (KSA)

Regional Coordinator (Makkah- Mobily & Zain). (06 Nov-2014 to 28 Feb-2019) & Regional Manager (Riyadh- STC USF Project) (01 Mar-2019 to 20 May-2019)

• Dealing with Zain, Mobily (Makkah) & STC-USF (Riyadh) Network.

• Maintain the SLA, MTTR and KPI.

• Manage escalation process (CSR’s and tickets) till the issues rectified.

• Developing MNS strategy for Preventive Maintenance for all “nodes under MNS responsibility.

• Maintain MNS-Power scope within the contracts and the agreed responsibility matrix.

• Implement the lessons learned technique from the incidents to prevent/mitigate the outages in the future.

• Corresponding with regional team leaders to collect PM Data and Monthly update and update in Network Data base.

• Preparing and encoding Data on MIS base system Huawei.

• Data encoding for both network Mobily & Zain.

• Generate reports & prepare reports from MIS base system

• Personal visits of sites to confirm teams are maintaining properly maintenance.

• Create and updating monthly progress report for employee’s performance and work progress.

• Preparing monthly achievements reports for Mobily, Zain & STC

• Sorts, opens, and distributes incoming mail to staff; associates incoming correspondence with files or related materials needed for meetings, correspondence, and reports.

• Schedules and arranges meetings and conferences for professional and management staff and notifies interested parties; makes travel reservations as needed.

• Preparing presentation in PPT for clarification of sites for Achievements, Proposals for scope of work and implementation.

• Employees working progress and set the monthly targets and plans for employees.

• Maintaining network issue and following teams to close TTs.

• NSA TT`s closing and Working on Mateline with Huawei Base System. Dedicated member of HAJJ project for O&M activities.

• Manage preparation phase of Hajj Area sites (re-activation, rectification and performance).

• Facilitate all related issues might affect achieving the target of implementing Hajj plans.

• Monitoring and controlling all related activity in order to have successful Hajj project.

• Reporting and updating to the top management all the operational activities. Nael & Bin Harmal Contracting Company. (KSA Dammam) Admin & Account Assistant (Apr-2013 to Sep-2014)

• Preparing monthly office expenses.

• Coordinating payroll function for KSA Staff.

• Composes and types routine letters, memoranda, reports, minutes of meetings.

• Receives and screens visitors and telephone calls, takes messages, schedules appointments for professional and management staff and provides information to callers requiring knowledge of operations, supervisor's point of view, and the interpretation and application of policies and procedures.

• Schedules and arranges meetings and conferences for professional and management staff and notifies interested parties; makes travel reservations as needed.

• Establishes and maintains office files, logs, indexes, control records, or other information concerning the work under the supervisor's control.

• Sorts, opens, and distributes incoming mail to staff; associates incoming correspondence with files or related materials needed for meetings, correspondence, and reports.

• Maintains confidentiality of documents and information received.

• Preparing the General Submittal/ Registration Submittal of the company. Invest Capital Investment Bank Limited. (Pakistan ISB) Recovery Officer (May-2012 to Sep-2012)

• Concept of Lease.

• Working and updating in Banking MIS system.

• Lease accounting (Amortization, Repayment schedule)

• Recoveries (Legal aspects and general correspondence, notices etc.)

• Study into securities against lease finance.

• Handling of NOCs and Transfer letters of leased vehicles.

• Redemption of collateral mortgaged properties.

• Lease account reconciliations

• General correspondence

• Worked on generation of various reports including Portfolio analysis, legal cases, Branch cost and income analysis etc.

• Making COM’s Transaction Reports.

• Making Monthly and yearly performance report.

• Preparing and monthly updating of Branch Portfolio. Invest Capital Investment Bank Limited. (Pakistan ISB) Internship (Nov-2011 to April-2012)

• Concept of Lease.

• Lease accounting (Amortization, Repayment schedule)

• Recoveries (Legal aspects and general correspondence, notices etc.)

• Study into securities against lease finance.

• Handling of NOCs and Transfer letters of leased vehicles. Musahaf Engineering & contractors Pakistan. (Pakistan RWP) Accounts Assistant (Dec-2009 to Feb-2011)

• Performed accounts payable functions for construction expenses.

• Managed vendor accounts, generating monthly on demand cheques.

• Ensured compliance with accounting deadlines.

• Prepared company accounts and tax returns for audit.

• Coordinated monthly payroll functions for 50+ employees. AA Traders, Rawalpindi Pakistan. (Pakistan RWP)

Administrative Assistant (Sep-2007 to Oct-2009)

• Performed general office duties and administrative tasks.

• Prepared weekly confidential sales reports for presentation to management.

• Managed the internal and external mail functions.

• Provided telephone support.

• Scheduled client appointments and maintained up-to-date confidential client files. EDUCATION:

MBA in Accounts & Finance

• Sarhad University of Information Technologies

• Islamabad campus Pakistan, 2008 – 2010

BA in Designing & Arts

• Sarhad University of Information Technologies

• Islamabad campus Pakistan, 2003-2006

F.S.C in Computer Science

• Rawalpindi Board, Pakistan, 2001-2003

Matriculation in Science

• Rawalpindi Board, Pakistan, 1999-2000

COMPUTER SKILLS:

One year Diploma in Computer Hardware & Software.

Having Command over:

• MS Windows All

• MS Office.

• Management Information System(MIS, OWS Huawei Base system ETC)

• Establish and Maintain Local Area Networking.

• Installation of Hardware and Software.

• Internet Browsing & Surfing

Reference

• References and all other relevant documents are submitted upon request.

Contact this candidate