Office Assistant Zoological Society
Resume:
Profession: Building Construction & Facilities Management
Specialization: Management of building construction and Sub Contractors,
provision of site office services and facilities/property management.
Current Address - Home: 1040 Truckee Dr., South Lake Tahoe, CA 96150
Phone: 530-***-****, Cell: 415-***-****
EMAIL: *************@*****.***
Mailing: 1034 Emerald Bay Rd # 111, South Lake Tahoe, CA 96150
Relevant Experience: Over 20 years ' experience in the construction industry, which includes extensive experience with on-site office administrators, office engineers, and project management experience for construction contractors. I have been responsible for the procurement of sub contractors and managing their involvement during the construction phase, developing pay claims and submittals of invoices, and general project management duties. Further, I held the facility manager position for several high profiles, multimillion-dollar new condominiums in San Francis. I recently had a temporary position with Meeks Lumber & Hardware in South Lake Tahoe.
Previous Positions Held:
Policies Manager- Insurance Industry.
1980-1990
Office Engineer- High-end Residential.
1990- 1993
Project Manager- High-end Residential.
1993-2001
Assistant Project Manager- Construction.
2001-2003
Office Engineer- Construction. Management
2004-2005
Office Administration- Con' Maintenance.
2005-2007
Facilities Management- Condominiums
2007-2010
Site Manager –Hous'g Disabled & Handicapped. 2015-2019
Assistant Administrator- Senior Housing 2019-2020
Office Assistant - Temporary Position March/April 2022
Personal references - Software System Capabilities:
Experienced with the following software systems:
Microsoft Word: Highly proficient with typing speed of 110 wpm.
Microsoft Excel: Proficient
Expedition MIS: Experienced with CM administration forms
Quicken accounting: Proficient
Real Page/OneSite: Proficient
Michael Kelly Insurance Co.,
Santa Barbara, CA
Policies and Claims Manager 1980 to 1990
Assessed claims, negotiated settlements, obtained repair quotes from the construction industry, and performed claim follow-ups.
Managed accounts receivable and accounts payable to avoid delinquent accounts or late charges. Suzanne consistently maintained a high-performance standard through exceptional service, follow-through, and attention to detail.
References:
Michael Kelly- 805-***-****
Doble & Son Custom Homes, Inc., Los Gatos, CA
Office Engineer 1990-1993
Project Manager 1993-2001
Responsible for managing the construction of 3 to 4 high-end residential projects per year in the price range of $3m to $5m, and each assignment involved up to 35 sub-contractors.
Responsible for all insurance matters, which included obtaining general liability, worker's compensation certificates, insured additional endorsements, and umbrella and auto coverage renewal s. Held direct responsibility for contract administration, invoicing, cost estimating, construction scheduling, ordering of materials, ensuring timely delivery, and purchasing. I handled all survey maps and applications for Pacific Gas and Electric temporary power applications. Responsible for construction and demolition permits through the City of San Francisco, submitting construction bank loan applications for our customers, conditional and unconditional lien release, insurance renewal policies, and property inspections. I obtained the course on construction policies for all projects. Oversaw sub-contractors to ensure project completion. I also attained 3 to 4 bids from at least 30 trade subcontractors for each job. I prepared cost breakdown reports for presenting to the client. Met with clients to choose materials, handled "Change Orders," and reviewed the budget and invoicing. Submit plans to the City.
Attend Homeowner's committee meetings for house approvals. Responsible for the completion of all punch list items.
Responsible for the weekly bank draws for each job and payment to subcontractors and the administration of check issuance, cost journals, budget, and expenses.
References:
Paul Doble with Paul Doble & Son: 925-***-****
Pacific Engineering Builders, Inc., Pacifica, CA
Assistant Project Manager August 2001 to 2003
San Francisco Zoo Renovation - a $104 million project:
The project comprised major civil work and underground utilities, landscaping, construction of wood-framed buildings, a restaurant, and a parking lot. Commenced work on the Project in August of 2001, and construction was completed in September 2003. The project was a prestigious project for the San Francisco Zoological Society and the City & County of San Francisco. It was on a tight schedule to open in June of 2003 and to meet the scheduled completion date. A dedicated commitment was required from all of the contractor's staff. It was the first project in eight years to be completed on time for the /City of San Francisco.
Responsible for engaging and scheduling sub-contractor involvement, for processing the submittals, RFI's, field instructions, change orders, correspondence, meeting minutes, closeout procedures, suppliers warranties, and compiling owner's manuals, as-built drawings, and certificates of insurance between San Francisco Department of Public Works and Pacific Engineering Builders, Inc. and assisted with the monthly payment applications.
San Francisco State University-Hensel Hall-a a $15 million retrofit project; Pacific Engineers Builders were responsible for the build-out of two of the eight floors plus the seismic upgrade of the concrete and steel buttresses. I was transferred after the Zoo project to finish up the submittals, manage the RFIs, and prepare the closeout documents and the final invoicing.
URS Corporation, San Francisco, CA
Office Engineer April 2004 to December 2007
I was assigned to the National Park Service, Yosemite National Park, a $100 million Flood Recovery Project. I provided Office final Engineering and Administrative Services, including organization & maintenance of the Expedition Management Information System, contractor submittals, RFI's, change orders, drawing logs, general correspondence, filing, etc.
I also worked part-time in the URS San Francisco office to provide office engineering services, job setup, and billing services for all other current National Park projects.
Office Administrator June 2005 to July 2006
Suzanne provided office administration services for the URS Transbay PMPC Team as an assistant to the Program Manager responsible for the Sub Consultant Contracts, URS accounts, and client invoicing.
Office Administrator August 2006 December 2007
I worked in the Construction Services Division office and provided job setup and billing services for several projects and drawing take-off services for the estimating department.
Reference:
Rob Robinson - San Francisco Office Manager 415-***-****
Titan Management Group, San Francisco,
Client Service Manager December 2007 to January 2010
Responsible for the various aspects of facilities management for several new high-rise condominiums in the downtown area of San Francisco. The establishments included The Infinity, The Beacon, The Palms, and Soma Grand.
I was responsible for managing the "Buyer Walkthrough Punch List" program and the subsequent processing of the SB8000 warranty submissions. I was also responsible for scheduling the work with the owner, managing the subcontractor, and ensuring the owners' satisfaction with the completed work.
I was responsible for Property Management which included:
Management of move-in and move-outs. Dealing with homeowners' wide-ranging concerns and resolved resulting issues. Preparation of Board documents and preparation of meeting minutes.
I was also responsible for collecting HOA delinquent dues, which included negotiating and implementing payment plans and collecting associated payments.
My husband was relocated to Los Angeles by his employer in February 2010.
Reference:
Deborah Arbasetti - 415-***-****
Accessible Space Inc., South Lake Tahoe, CA.
National Nonprofit Organization
Site Manager February 2015 - to April 2019
This facility provides housing for the disabled & handicapped. I offered support and assistance to all tenants to maintain their independence and self sufficiency to ensure their success in maintaining their housing. I was responsible for all move-in and move-outs, the liaison between tenants and management, and the coordinated of tenant's medical services, and associated transportation. Also:
•I acquired the essential medical equipment for tenants, such as wheelchairs, hospital beds, handrails, and automatic door openers.
•I procured the IHSS workers (In Home Social Services) who provided cleaning and ran errands for the tenants.
•I facilitated the vendors for various repairs in each of the units.
•Following the move-out of a tenant, I procured the vendors for a complete remodel of the unit
•I arranged marketing in the community for services in the area, such as food bank donations, clothes, donations, and activities for the tenants to attend.
Reference:
Dora Jacobson – Bauer – 612-***-****
HumanGood- Tahoe Senior Plaza.
South Lake Tahoe - HUD Facility
Assistant Administrator/Occupancy Specialist - May 2019 –to July 2020
Tahoe Senior Plaza is the largest non-profit owner/operated Senior Living facility in California. The facility provides housing for seniors in our community over 65 years who do not require any assistance and are low income.
I managed the facility from the site office, which involved Site Support Services and HUD Administration; as such, I was responsible for:
Site Support Services.
The move-in and move-out of previous and new residents.
Determining the scope of work necessary to re-rent the apartment, such as new carpet, new appliances, paint, and contract the vendors to perform the services.
Interaction with all residents regarding medical appointments, social security issues, Medicare-Medical, Blue Cross, AARP, food stamps, and medical billing.
Arrange for gas, electric, cable, and internet for the new residents upon move-in.
Ensuring the facility is adequately prepared for an annual inspection of the units separately by the City of South Lake Tahoe and HUD. Each of the two separate inspections confirms the adequacy of the units in general and, specifically, the testing of the fire alarm system.
HUD Administration Services.
Maintaining resident records and accounts receivables in the Real Page/OneSite - Property Management Software Program.
Vetting the new applicants' medical, financial, and employment records to confirm their conformance with HUD requirements and perform a background check as a prerequisite before approving their application.
Perform an annual recertification check on the 43 residents as a prerequisite to their lease renewal. The recertification is dependent on their continued conformance with HUD requirements related to medical, financial, and job information which is verified through the HUD system.
Meeks Lumber & Hardware
South Lake Tahoe
Office Assistant March 2022 – April 2022
I was employed on a temporary bases, reporting to Tammy Netrovich to purge confidential and financial information from historical client and Contractor files before scanning them for record purposes.
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