NATALIE AVILA
**** **** ********* ******, ******, CA 90810 · 424-***-****
*************@*****.***
SUMMARY
Friendly, motivated and conscientious Medical/Clerical professional who is extremely efficient and has excellent organizational skills. I am a quick and enthusiastic learner with outstanding attention to detail who can absorb new ideas. Helpful and approachable, I have a passion for providing high standards, as well as the ability to multi-task and handle pressure.
HIGHLIGHTS OF QUALIFICATIONS
Bilingual in English and Spanish with exceptional communication, listening and people skills in both languages in oral, written and presentation forms
Certified Medical Administrative Assistant and Certified Medical Billing & Coding Specialist
Additional certifications include Health Information Tech 1-5, Administrative Assistant, Accounting 1 & 2 and HIPAA
Proficient in Microsoft Word, Excel, PowerPoint, data entry and Internet applications
Strong customer service, problem-solving and decision-making abilities
Self-directed with excellent organizational, time management and multi-tasking skills
Ability to readily establish a strong sense of trust, rapport and professionalism with customers, coworkers and supervisors
Positive, respectful, hard-working and trustworthy professional
EDUCATION
Harbor Occupational Center, San Pedro, CA 2019 - 2021
Certified Medical Administrative Assistant, Certified Billing & Coding Specialist
Health Information Tech 1-5, including Ambulatory Coding Systems, Diagnostic Coding, Insurance & Filing, Electronic Recording & Filing and Medical Terminology
HIPAA and confidentiality certification
Wilmington Skill Center, Wilmington, CA 2010 - 2014 Certificates in Accounting 1, Accounting 2, Administrative Assistant & Office Procedures
Harbor Adult Learning Center, Torrance, CA 2008 - 2010 High School Diploma
WORK EXPERIENCE
Private party, Carson, CA 2011 - 2019
Child Care Provider
Supervised a young child, assisted with homework, dropped off and picked up at school
Responsible to for bathing, as well as preparing and feeding nutritious meals and snacks
Organized and supervised activities, games, story time and daily exercise to promote learning and develop healthy habits
Wilmington Skill Center, Wilmington, CA 2010
Office Assistant
Answered busy phones, transferred calls, relayed messages and gave out information on programs and classes
Provided high standards of customer service and satisfaction
Performed filing and organization of confidential student files