Driven and resourceful Administrative professional with 10+ years of experience supporting work of high-achieving data entry. Track record supporting professional needs with well-organized precision. Sophisticated and graceful in managing high-volume workloads in rapidly changing environments.
Summary of Qualifications
File and database management
Invoice and payment processing
Receptionist/File Clerk, 11/2018 to 12/2021
SAN MARCOS TOYOTA – San Marcos, Tx.
Performed scanning of 60 car deal jackets per month.
Performed searches for car deals for title clerk and biller.
Optimized information gathering and presentations with implementation of practical filing system.
Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
Answer phones, greet customers, direct customers to departments, make temp tags for vehicles sold.
Fraud Operations Specialist, 04/2018 to 11/2018
CBE – New Braunfels, Tx.
Responsible for researching fraudulent wireless accounts and file claims accordingly.
Provided exemplary level of customer service to all individuals, including clients and company personnel.
Summarized all key information regarding investigation into detailed report for delivery to client.
Contacted approximately 25 customers directly to notify of fraudulent activity daily and minimize impacts.
Receiving Manager, 03/2017 to 02/2018
Maison Weiss – Jackson, MS
Received UPS and FedEx shipments, compared invoices to purchase orders, unpack, hand, steam, tag, and photograph all items, and enter invoices into computer, then put out onto sales floor.
Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
Customer Service Representative Manager, 04/2011 to 03/2017
Hallmark Cleaners – Jackson, MS
Responsible for cash control and running a register, check customer clothing for dry cleaning, laundering, alterations, rack in clothing for customer pick up, check out customers, assign lockers for after hours, and responsible for training new CSR hires.
Sales Associate, 08/2008 to 10/2010
Belk Department Store – Flowood, MS
Help customers with selections, ring up purchases, stock, mark items, and inventory.
Received top sales of the month, pace setter for top sales of the year and chairman's credit club.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Receptionist/Office Assistant, 01/2001 to 02/2008
Intervest Corporation – Madison, MS
Accounts receivables, accounts payables, general ledger for 23 Rural development properties, reconcile monthly/quarterly statements for 115 bank accounts, prepare quarterly reserve, escrow and security deposit analysis, and prepare rent registers for 23 properties.
High School Diploma: 05/1983
Edinburg High School - Edinburg, MS