Customer Service Pharmacy Technician
Resume:
TASANEE GARDNER
Baton Rouge,LA 70809
Cellphone 813-***-****
EMAIL: adrk2f@r.postjobfree.com
OBJECTIVES: To obtain and challenging position using my strategic and conceptional skills, complemented by my solution-based ideas enabling me to grow within a company.
QUALIFICATIONS: Over 10 years' experience in medical and insurance, customer service, computer and communication skills, knowledge of Availity, CarePlus, Freedom and Optimum, UHC website for authorizations and referrals for upcoming specialists and surgery appointments, answering phone calls.
CURRENT EMPLOYMENT
OPTUM HEALTHCARE 5/2017-CURRENT
CARE COORDNATOR
●Referrals and Authorizations
●Answering incoming phone calls
●Get CNR reports from Specialists
●Knowledge of EHR, Allscripts System
PEDIATRIC NEUROLOGY AND EPILEPSY OF CENTRAL FLORIDA ORLANDO, FL
4/2013-4/2016
MEDICAL RECORDS
●Create Medical Charts for New Patient’s
●Organize all patient’s charts for next day business
●Scan all documents into patient’s files
●Request all Radiology and Lab Reports
●Send office notes to PCP
GENERAL DYNAMICS TECHNOLOGY RIVERVIEW, FL
09/2009-04/2013
CUSTOMER SERVICE REPRESENATIVE
●Verify Medicare Insurance Claims with Client’s
●Handling client's questions for their policies
●Draft MSN/EOB Explanations letters to client’s
●Research and Process all Claims
●Part A, B, DME Claims
HEALTH POINT MEDICAL GROUP TAMPA, FL
03/2009-07/2009
INTERNSHIP
●Draft EOB’S (Explanation of Benefits) letters to client’s
●Draft unpaid insurance claims to CMS (Center for Medicare/Medicaid Services)
●Verify Client’s Insurance Benefits
●Research Non-Payments Secondary Insurance Companies
NEXTRAN TRUCK CENTER TAMPA, FL
03/2006-03/2009
OFFICE RECEPTIONIST
●Answering calls for Parts and Service Department and General Manager
●Answering Multi-lined Telephones
●Accurate Daily Filing
ECKERDS DRUG STORE BRANDON, FL
05/1999-02/2006
PHARMACY TECHNICIAN
●Filled /Validated Prescriptions
●Taking calls for refills on Prescriptions
●Typing Prescriptions written by Doctor's
●Communicated with Doctor’s office on medications validation
●Drug Inventory to make sure we have enough medications in stock
●Communicated with Cardinal Health Drug Wholesale Supplier to get back-order medications order for patients for next day service
Reference on request
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