Medical Billing Customer Service

KRYSTAL HAMLIN

Email: *********@*****.*** Summary

Professional retail manager with excellent interpersonal skills. Proven success exceeding sales and budgeted goals. Excellent customer service skills. Well versed in all Microsoft Office applications. WORK EXPERIENCE

U-Haul, Manager, Van & Body Specialist, March 2015 – October 2016

● Responsible for overall performance of store

● Maintained petty cash and ensured correct cash handling

● Budget and financial oversight

● Hired, trained and scheduled all employees

● Increased sales and attained sales goals for store Schenectady Boys and Girls Club, Staff April 2014-March 2015

● Assisted children with homework

● Developed activities for children aged 5-12

PaPa John’s Restaurant, Shift Leader Winter 2011 - Fall 2012

● Responsible for organizing and monitoring all staff during shift

● Ample face-to-face experience with customers and staff

● Expert knowledge of restaurant food and safety

● Assisted customers with sales and selection

● Conducted general cleaning of store

● Set up promotional displays for restaurant

Alternative Living Group, Inc., Direct Care Staff Winter 2010-Spring 2010

● Monitored residents with developmental disabilities in a residential program

● Conducted resident evaluations and charting

● Assisted with activities of daily living & socialized with residents

● Accompanied residents to appointments

● Monitored all vital health signs and dietary requirements

● Trained in CPR & First Aid

EDUCATION

Westover Job Corps, Certificate of High School Equivalency(GED) Branford Hall Career Institute, Certificate in Medical Billing and Coding

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