Administrative Assistant, Executive Secretary, and Data Entry

Sheila G. Burch

**** *. ********* ******, *****, Idaho 83703 ■ 208-***-**** ■ ************@*****.*** Skilled team player with strong background in professional environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.

Hardworking and reliable Receptionist/Office Manager focused on going above and beyond to support team and serve customers. Trained in communication and offering top-notch executive abilities. Motivated to continue to learn and grow as a team player. Direct activities Adapt teaching strategies

Prioritization Verbal communication

Problem-solving

Author, Motivational Speaker, 05/2019 to Current

Dare To Choose, A Women's Guide To Empowerment – Boise, Idaho Performed research on self-help topics to prepare well-informed speeches. Adapted presentation techniques to audience taste, often assessing member engagement. Outlined and wrote speeches on Women's Empowerment topics to motivate and inform audiences.

Delivered presentations in front of live audience members, captivating attention and promoting engagement.

In-Home Caretaker, 01/2001 to 09/2016

Raising my children – Bangor, California

Mother who raised all three of my children to become United States Marines Correctional Officer, 10/1996 to 01/2001

Sutter County Sheriff's Department – Yuba City, California Observed inmates continuously to maintain safety and enforce facility rules. Supervised and documented inmate movements transporting to and from detention facilities, programs, and community services.

Professional Summary

Skills

Experience

Inspected living areas and personal belongings regularly to detect and seize unauthorized or dangerous items.

Intervened during fights and disturbances to stop unauthorized behaviors and restore order. Coordinated secure and safe visitation between inmates and personal contacts. Modeled healthy behaviors to promote safe and positive interactions between inmates and staff.

Maintained inmate custody and security throughout correctional facility, in courthouse, and during transportation.

Monitored perimeters, gates, and internal doorways during patrols and surveillance camera shifts.

Booked and released inmates in and out of detention facilities according to established policies and procedures.

Clerk/Typist, 11/1995 to 10/1996

Sutter County Animal Control – Yuba City, California Proofread all documents to check their spelling, grammar and formatting. Handled all office clerical needs, including answering the telephone, routing mail and running errands.

Operated office equipment such as printers and fax machines, keeping them well-maintained, stocked and ready for all needs.

Work well with highly technical material to prepare reports, statistical tables, and databases for on-going access.

Used digital resources to sort and compile the textual information and numerical data for various documents and reports.

Receptionist, 05/1993 to 12/1994

Western Services Group – Yuba City, California

Used clerical abilities to support needs of office staff and back up administrative team members.

Shared information about office hours, procedures, and requirements to resolve walk-up and telephone questions.

Greeted guests promptly and consistently set professional tone with friendly assistance. Updated and managed digital and physical office records. Document Preparation Clerk, 04/1994 to 07/1994

Small Business Administration – Sacramento, California Retrieved, prepared, and scanned hard copy reports into electronic records. Received, screened, managed, and directed incoming telephone calls. Sorted and stored documents alphabetically, numerically, or chronologically. Fielded and responded to faxes and emails while upholding confidentiality protocols and standards.

Set up and operated simple office equipment to facilitate office functions. Millwork Specialist, 04/1989 to 01/1993

Owner/Operator R&R Wood Products – Yuba City, California Read technical documentation such as blueprints and schematics to understand work requirements and plan production steps.

Completed thorough quality checks to verify material conformance with specifications and identify defects.

Measured distances and alignment to verify placement prior to milling and planing raw materials.

Office Manager, 11/1986 to 03/1989

Asera West Corporation – Sacramento, California

Helped senior management develop clear policies and procedures for clerical staff and office operations.

Supervised and coordinated work of entire company office team. Handled clerical work, fielded customer inquiries, and resolved equipment issues without assistance to keep burden off senior management.

Managed master office calendar covering appointments, meetings, and travel. Supervised front-end associates in fast-paced and demanding environment. Associate of Arts: Criminal Justice, Jun 1996

Yuba Community College - Marysville, California

GPA 4.0

Graduated with honors.

Associate of Applied Science: Computer Technology, Jun 1984 Barclay College - Sacramento, California

GPA 4.0

Graduated with honors.

Education

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