Customer Service Front Desk
Resume:
Christina Moon
Secretary
I have a solid history of working with
customers and businesses to
provide excellent customer service
and fulfilling employer demands. I
am eager to continue this trend with
accuracy and commitment to your
company
Experience
Education
2022-Current
Secretary Eagle Gate College
Aid college students via phone, email and in person.
Greet new prospective students via phone and in
Person, collecting information and setting each potential student up with an Admissions Representative.
Maintain proper documentation on each student
(New inquires and current) including distribution of identification cards.
2018-2022
Office Specialist 2 Idaho Department of Fish and Game
Maintain all invoices, mail, and paperwork required
for the office.
Assist front desk with phone calls, customer service,
licenses, and all permits, tags and special
paperwork.
Assist Co-workers and Managers of all areas with
special needs, including maintaining rule booklets
with updated pricing, changes in special permits
and any changes in issued throughout the year.
2018-2018
Secretary Grand Teton Child Neurology
Greet patients and ensure all information is correct
and current. Keep charts updated and process all
insurance claims. Maintain all documents/files for
patients.
Schedule patients and perform reminder calls.
Prepare intake packets and record any new patients
into the computer system.
Manage all invoices, payroll checks, mail and take
payments from patients.
Adhere to all HIPAA regulations.
2017-2018
Secretary Reach Beyond
Greet all clients and verify their information and the counselor they are seeing.
Issue all Intake packets and gather all required documentation (insurance card, prior doctor paperwork).
Maintain counselor calendars and manage counselor schedules.
Schedule all client appointments, maintain and fill all paperwork/files for clients.
Maintain and adhere to all HIPAA regulations.
2014-2016
Associates of Art: Business
University of Phoenix
Skills
Time Management
Familiarity with Microsoft Office
Excel, Microsoft Word, Outlook, and Microsoft Teams
Customer service and Personal Skills
Writing and verbal skills
Organizational skills
Quick follow through
Contact
314 K St.
Idaho Falls, ID 83402
**********@*.***
**********@*****.***
Contact this candidate