Data Entry Service Representative
Resume:
MOSES PEARL-ESTHER OGECHI
**,****** ******* ****** *****, LAGOS
************@*****.***
EXECUTIVE SUMMARY
I am a goal-oriented retail management professional with a passion for capacity building, problem-solving and service excellence.
I have gained invaluable experience working as a manager and head of inventory at a leading retail chain and I am open to a new opportunity in an organization where I can add value while expanding my horizons. In addition to great communication skills and the capacity to thrive independently and as part of a team, my specific areas of expertise include:
Analysis/Maintenance of Purchasing and logistics Data
Commodity Quality Control and Analysis
Management and Control of Purchase Order and Inventory Management
Commodity Market Analysis
BIO-DATA
Marital Status: Single
Sex: Female
State of Origin: Abia State
Religion: Christian
EDUCATIONAL BACKGROUND
B.S.C Computer science (In View)
National Open University of Nigeria
Senior Secondary School Certificate (SSCE)
Itam Secondary School Itam, Uyo 2007 - 2013
First School Leaving Certificate
Queens Nursery/Primary School, Igwuruta Port/Harcourt 2000 - 2007 PROFESSIONAL QUALIFICATIONS
● Social media management
Techy train incubation 2022
● Graphic design
Graphic design academy 2022
● Inventory Management - Supply Chain Of Perishable Products Udemy 2021
● Human Resources Management
Advanced Learning - Alison Inc 2021
● Retail and Procurement Management
Udemy 2021
WORK EXPERIENCE
AMAZON FARMS LIMITED 2020 - TILL DATE
ROLE: INVENTORY MANAGER
Duties:
● Manages inventory tracking system to record deliveries of stock from personal farm/third party vendors and also stock level.
● Evaluates product level to improve inventory control procedures.
● Tracking the in-coming and out-going of each product.
● Analyzing daily product and supply levels to anticipate inventory problems and shortages.
● Ensuring product stock is adequate for all distribution channels and can cover direct demand from customers. ZENITH HUB LOGISTIC 2018 - 2019 ROLE: CUSTOMER SERVICE REPRESENTATIVE Duties:
● Attracting Potential customers by answering product and service questions and providing information about other bonus offered by the company.
● Opening customers' accounts and monitoring his/her patronage level.
● Resolving customers complain via phone,emails and social media.
● Assisting with placement of orders,refunds or exchanges.
● Creating and maintaining reports about customer interactions. MARVIS LORD HOTEL 2014 - 2015 ROLE: MANAGER
Duties
● Recruiting,training and supervising new staff.
● Maintaining statistical and financial records.
● Handling customers complain and queries
● Conducting timely performance evaluations periodically for staff. Planning maintenance work, events and room bookings. LANGUAGES
English, Pidgin, Igbo and Ibibio (Level: Advanced) SKILLS/ATTRIBUTES
- Creative graphic design skills
- Fast learning approach/ability
- Innovative thinker
- Top notch communication skill
- Team player
- Proficiency in data entry,
- Public speaking,
- Phone skills,
- Competency in people and resource management.
REFEREES
To be made available on requestsss
Contact this candidate