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Data Entry Service Representative

Location:
Lagos, Nigeria
Salary:
120000 and above
Posted:
June 28, 2022

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Resume:

MOSES PEARL-ESTHER OGECHI

**,****** ******* ****** *****, LAGOS

adrjy3@r.postjobfree.com

070********

EXECUTIVE SUMMARY

I am a goal-oriented retail management professional with a passion for capacity building, problem-solving and service excellence.

I have gained invaluable experience working as a manager and head of inventory at a leading retail chain and I am open to a new opportunity in an organization where I can add value while expanding my horizons. In addition to great communication skills and the capacity to thrive independently and as part of a team, my specific areas of expertise include:

Analysis/Maintenance of Purchasing and logistics Data

Commodity Quality Control and Analysis

Management and Control of Purchase Order and Inventory Management

Commodity Market Analysis

BIO-DATA

Marital Status: Single

Sex: Female

State of Origin: Abia State

Religion: Christian

EDUCATIONAL BACKGROUND

B.S.C Computer science (In View)

National Open University of Nigeria

Senior Secondary School Certificate (SSCE)

Itam Secondary School Itam, Uyo 2007 - 2013

First School Leaving Certificate

Queens Nursery/Primary School, Igwuruta Port/Harcourt 2000 - 2007 PROFESSIONAL QUALIFICATIONS

● Social media management

Techy train incubation 2022

● Graphic design

Graphic design academy 2022

● Inventory Management - Supply Chain Of Perishable Products Udemy 2021

● Human Resources Management

Advanced Learning - Alison Inc 2021

● Retail and Procurement Management

Udemy 2021

WORK EXPERIENCE

AMAZON FARMS LIMITED 2020 - TILL DATE

ROLE: INVENTORY MANAGER

Duties:

● Manages inventory tracking system to record deliveries of stock from personal farm/third party vendors and also stock level.

● Evaluates product level to improve inventory control procedures.

● Tracking the in-coming and out-going of each product.

● Analyzing daily product and supply levels to anticipate inventory problems and shortages.

● Ensuring product stock is adequate for all distribution channels and can cover direct demand from customers. ZENITH HUB LOGISTIC 2018 - 2019 ROLE: CUSTOMER SERVICE REPRESENTATIVE Duties:

● Attracting Potential customers by answering product and service questions and providing information about other bonus offered by the company.

● Opening customers' accounts and monitoring his/her patronage level.

● Resolving customers complain via phone,emails and social media.

● Assisting with placement of orders,refunds or exchanges.

● Creating and maintaining reports about customer interactions. MARVIS LORD HOTEL 2014 - 2015 ROLE: MANAGER

Duties

● Recruiting,training and supervising new staff.

● Maintaining statistical and financial records.

● Handling customers complain and queries

● Conducting timely performance evaluations periodically for staff. Planning maintenance work, events and room bookings. LANGUAGES

English, Pidgin, Igbo and Ibibio (Level: Advanced) SKILLS/ATTRIBUTES

- Creative graphic design skills

- Fast learning approach/ability

- Innovative thinker

- Top notch communication skill

- Team player

- Proficiency in data entry,

- Public speaking,

- Phone skills,

- Competency in people and resource management.

REFEREES

To be made available on requestsss



Contact this candidate